WIC & Social Services Support Specialist

State of Delaware; Delaware; On-site; USD 42,000 - 54,000; Full time

Job summary

The State of Delaware’s Department of Health and Social Services (DHSS) invites applications for a Social Services Technician to enroll eligible participants in the WIC program and handle intake, data entry, and referrals under a nutritionist’s guidance. You will assist clients, schedule interviews, and process vouchers for eligible individuals.

Ideal candidates have experience with document processing, record keeping, and using automated information systems, and are committed to delivering

Qualifications

• Six months experience in document processing to review and track records.
• Six months experience in record keeping and maintaining accurate files.
• Knowledge of health or human services and ability to interview clients and assess needs.
• Experience using an automated information system for data entry and retrieval.

Responsibilities

• Distributes program benefits/resources to eligible clients.
• Distributes forms, brochures, fact sheets and other related information.
• Completes preliminary information and reviews forms for completeness.
• Provides routine information regarding programs.
• Leaves notes and records; submits reports and routine documents.
• Gathers information to determine eligibility for benefits.
• Performs follow-up with clients and refers cases as needed.
• Input data into electronic systems per policy and procedures.

Skills

Document processing

Record keeping

Client interviewing

Automated information systems

Job description

The State of Delaware’s Department of Health and Social Services (DHSS) invites applications for a Social Services Technician to enroll eligible participants in the WIC program and handle intake, data entry, and referrals under a nutritionist’s guidance. You will assist clients, schedule interviews, and process vouchers for eligible individuals.

Ideal candidates have experience with document processing, record keeping, and using automated information systems, and are committed to delivering