WIC Services Specialist, Public Health Support

County Public Health; Minnesota; On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Make a Professional Impact

Enjoy Workplace Flexibility

Work with a Dynamic and Diverse Team

Achieve Career Longevity

Take Part in a Hands-on WorkingCulture

Feel Pride in Where you Work

Job summary

Georgia Department of Public Health seeks a Customer Service Representative (WIC) to serve as the primary contact for clients in Houston County. You will handle calls, emails, mail, and in-person requests, screen applicants, schedule appointments, and educate participants on WIC guidelines.

The role requires a high school diploma or GED and one year of customer service experience, with a focus on privacy, accuracy, and collaborative teamwork across departments.

Qualifications

• High school diploma/GED and one year of experience in a customer service setting.

Responsibilities

• This position serves as a primary point of contact for WIC clients, providing exceptional customer service through phone, email, mail, and in-person interactions.
• Interview applicants for WIC services to gather information pertinent to their application.
• Use the daily scheduler to make, move and cancel appointments.
• Educate participants to ensure knowledge of WIC program guidelines.
• Adhere to HIPAA regulations as established by policies on privacy and security requirements.

Education

High school diploma/GED

Job description

Georgia Department of Public Health seeks a Customer Service Representative (WIC) to serve as the primary contact for clients in Houston County. You will handle calls, emails, mail, and in-person requests, screen applicants, schedule appointments, and educate participants on WIC guidelines.

The role requires a high school diploma or GED and one year of customer service experience, with a focus on privacy, accuracy, and collaborative teamwork across departments.