WIC Program Assistant II

Community Action Partnership Belknap-Merrimack Counties; Concord (NH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO)

Disability and life insurance

Retirement match (employer)

Paid family leave

Job summary

Community Action Partnership of Belknap-Merrimack Counties in Concord, NH seeks a WIC Program Assistant II to support eligibility determinations and intake for WIC, CSFP, and SFMNP programs. This full-time role involves scheduling, data entry, and clinic coordination to serve families in the community.

The position requires strong organization and adaptability; a High School Diploma is required and Medical Assistant certification is a plus.

Qualifications

• Minimum High School Diploma; Certification as a Medical Assistant is a plus.
• Two years of experience in social services or clinical environment.
• Highly organized and adaptable to changing environments.

Responsibilities

• Determin a participant eligibility for WIC/CSFP/SFMNP services by intake documentation.
• Perform hematological assessments and anthropometric measurements per policies.
• Schedule appointments, make reminder calls, and follow up.
• Answer phones and perform clerical duties; document client information accurately.

Skills

Highly organized

Adaptable to changing environments

Office software proficiency

Education

High School Diploma

Medical Assistant Certification (plus)

Tools

Office software

Job description

Description

Community Action Partnership of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Job Title: WIC Program Assistant II

Location: Concord, NH

Hours: Full Time, Varies - Most Days 8:30a-4:30p Late Clinics 10:30a-6:30p

Salary Description: Hourly, Based on Experience

About Community Action Partnership Belknap-Merrimack Counties (CAPBM):

The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Program Assistant II:

Your day will involve:

• Determining participant eligibility for WIC/CSFP/SFMNP program services in accordance with Agency, State and Federal guidelines by completing the intake process by gathering required demographic and financial information to assist with eligibility determination process for all participants.
• Assisting in performing hematological assessments and anthropometric measurements accurately records result in accordance with policies and procedures.
• Scheduling appointments, make reminder calls, and follow-up.
• General office duties including answering phones and other clerical duties
• Accurately documenting participant information in client records

Your role will directly contribute to a positive participant experience.

Taking Care of You

At CAPBM, we are committed to supporting our employees with a comprehensive benefits package designed to help you and your family thrive. Our benefits include:

• Health, dental, and vision insurance
• Up to four (4) weeks of paid time off (PTO) in your first year
• Employer-paid disability and life insurance
• Up to a 5% employer retirement match after one year of employment
• Paid family leave
• And more!

Requirements

Qualifications to Be a Program Assistant II:

To excel in this role, you’ll need:

• Education: Minimum High School Diploma, Certification as a Medical Assistant a plus.
• Experience: Two years of experience working in social services and/or clinical environment.
• Skills: Highly organized, adaptable to changing environments.
• Characteristics: Enjoy working with young families and elderly.
• Technical: Knowledge of and ability to use office software applications and computer systems.

Reliable transportation and a valid driver’s license are necessary, as frequent travel to clinic sites in 3 counties is required.

Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer.