WIC Program Assistant - Data, Screenings & Education

Maternal And Family Health Services, Inc.; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

11 paid holidays

Paid time off

401k Company Match (up to 6%)

Life and Disability Insurance

Job summary

Maternal And Family Health Services, Inc. is seeking a full-time Program Assistant for the Lehigh Valley WIC location.

The role focuses on data collection, screenings for client eligibility, and supporting the delivery of WIC benefits and nutrition education in line with program procedures. The Program Assistant will verify eligibility, perform basic measurements, explain program rules, and coordinate appointments, referrals, and training updates to ensure smooth service for diverse families

Qualifications

• High School Diploma or GED required.
• Associates Degree preferred but not required.
• 1-3 years' experience preferred.
• Bilingual (English/Spanish) preferred.
• Child Abuse, PA Criminal Record & FBI Clearances.
• Excellent customer service and communication skills.
• Ability to perform operations with units involved in measuring and weighing.
• Basic math skills such as adding, subtraction, division and reducing fractions.
• Ability to lift 25 lbs. regularly.
• Constant standing, turning, twisting, reaching and sitting for long periods.
• Occasional pushing, pulling, squatting and walking.

Responsibilities

• Explain the purpose of the program and provide an overview of what to expect during the appointment.
• Verify identification and residency of all applicants/participants; verify income eligibility.
• Perform and record hematological and anthropometric measurements.
• Provide and document nutrition and breastfeeding contacts according to policy.
• Explain food instruments and how to use the E-WIC card.
• Provide and document appropriate referrals to clients.
• Schedule WIC appointments per set guidelines.
• Attend regular training sessions and updates as directed.

Skills

Customer service

Communication

Bilingual EN/ES

Education

High School Diploma or GED

Associates Degree preferred

Job description

Maternal And Family Health Services, Inc. is seeking a full-time Program Assistant for the Lehigh Valley WIC location.

The role focuses on data collection, screenings for client eligibility, and supporting the delivery of WIC benefits and nutrition education in line with program procedures. The Program Assistant will verify eligibility, perform basic measurements, explain program rules, and coordinate appointments, referrals, and training updates to ensure smooth service for diverse families