WIC Eligibility & Benefits Clerk (Bilingual)

Alamance County Government; Burlington (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Alamance County Government is seeking a dedicated WIC Program Clerk to explain eligibility, issue benefits, and schedule appointments. This role supports breastfeeding initiatives and performs routine duties to ensure smooth operation of the WIC program.

The position requires a High School Diploma or equivalent and customer service experience; bilingual Spanish is preferred. Attention to detail and ability to work in a fast-paced setting are essential.

Qualifications

• High School Diploma or equivalent; 1+ year secretarial/office experience preferred.
• Excellent customer service skills required.
• Experience in a medical office setting preferred.
• Valid NC driver's license with access to a personal vehicle.
• Bilingual in Spanish preferred.
• WIC program experience preferred.

Responsibilities

• Determines financial eligibility for WIC participants according to state and federal regulations.
• Assists with issuance of WIC benefits to eligible participants.
• Backups to the WIC Lab Clerk, including obtaining weights and measurements and performing finger-stick blood tests.
• Provides breastfeeding support and assistance to WIC participants.
• Performs other related duties as assigned by the supervisor or WIC Director.

Skills

Customer service

Bilingual Spanish

Typing

Microsoft Windows

Office equipment

Education

High School Diploma or equivalent

Tools

Telephone/Fax/Scanner/Printer

Office equipment operation

Job description

Alamance County Government is seeking a dedicated WIC Program Clerk to explain eligibility, issue benefits, and schedule appointments. This role supports breastfeeding initiatives and performs routine duties to ensure smooth operation of the WIC program.

The position requires a High School Diploma or equivalent and customer service experience; bilingual Spanish is preferred. Attention to detail and ability to work in a fast-paced setting are essential.