Wholesale Relationship Specialist II

Yamaha Motor Corporation, USA; Marietta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5-hour workweek

Medical, Dental, Vision

Life and AD'D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA seeks a Wholesale Relationship Specialist II to manage dealer relationships within the Wholesale Finance team in Kennesaw, GA. You will oversee day-to-day customer service, collections, and credit activities for an assigned dealer portfolio.

The role requires 2+ years in wholesale finance, a business/finance/accounting background, and strong communication and problem-solving skills to manage multiple tasks while maintaining excellent service levels.

Qualifications

• Minimum 2 years' experience in the wholesale finance industry.
• Bachelor's Degree in business, finance or accounting preferred.
• Previous account management experience.
• Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
• Proven track record of providing excellent customer service.
• Exceptional interpersonal and communication skills, both oral & written.
• Ability to understand and interpret financial statements a plus.

Responsibilities

• Oversee daily customer service and collection activity in the assigned portfolio.
• Ensure daily parts and units orders are released timely in the portfolio.
• Oversee daily AR adjustments and status items, ensure JSOX compliance.
• Provide updates to sales teams and management on wholesale issues related to defaults or service.
• Document and resolve status items per YMFUS risk policy.
• Limit risk using demand letters and repossessions, advise on post-repossession actions.
• Represent the YMFUS wholesale group at dealer events and meetings when possible.
• Perform other duties as assigned.

Skills

Account management

Wholesale finance

Customer service

Interpersonal skills

Communication skills

Problem solving

Multitasking

Financial statements

Education

Bachelor's degree in business/finance/accounting

Job description

Yamaha has an excellent opportunity for a Wholesale Relationship Specialist II to join our Wholesale Finance team in Kennesaw, GA. The Wholesale Relationship Manager will be assigned a wholesale territory of dealer accounts and will be responsible for developing effective working relationships with dealer principals and other management and staff. All efforts of the WRM will be led by the Dealer Profit Maximization (DPM) principle and will include maximizing order flow, response to escalated service requests, ensure dealers have adequate credit lines, oversee collection of amounts due, monitor collateral exceptions, proactively identify risk and collaborate with YMFUS leadership on growth and service opportunities.

What You'll Be Doing

• Responsible for oversight of all daily customer service and collection activity in the assigned portfolio
• Ensure that daily parts and units orders are released timely in assigned portfolio
• Responsible for oversight of daily AR adjustments, recoding of status items, overlines, unit transfers and other transactions in assigned portfolio, ensuring that submissions are JSOX compliant
• Provide updates to the various sales teams and to management regarding any wholesale issues that arise due to defaults, overlines or customer service-related issues
• Responsible for understanding and documenting all status items and making sure that those items are resolved/cleared in accordance with YMFUS risk policy
• Limit risk in the assigned portfolio by utilizing demand letters and repossessions to address dealer defaults. Make recommendations to management about post-repossession litigation and/ or collection activity
• When possible, represent the YMFUS wholesale group at dealer events and sales meetings always exemplifying the YMFUS values
• Perform other duties as assigned

What You Need To Be Successful

• Minimum 2 years' experience in the wholesale finance industry
• Bachelor's Degree in business, finance or accounting preferred
• Previous account management experience
• Strong problem-solving skills and the ability to manage multiple tasks simultaneously
• Proven track record of providing excellent customer service
• Exceptional interpersonal and communication skills, both oral & written
• Ability to understand and interpret financial statements a plus

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What's In It For You

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour workweek
• Medical, Dental, Vision
• Life and AD'D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Relationship Management Supervisor

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.