Wholesale Relationship Specialist

Yamaha Motor Corporation, U.S.A.; Marietta (GA); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

401(k) matching and Profit Sharing

Medical, Dental, Vision coverage

Short-Term Disability

Long-Term Disability

Employee Wellness program

Debt Repayment Benefits

Product discounts

Job summary

Yamaha Motor Finance is seeking a Wholesale Relationship Specialist to manage a dealer portfolio in the Kennesaw, GA area. You will build strong relationships with dealer principals, coordinate credit lines, and support growth by aligning with the Dealer Profit Maximization framework.

The role emphasizes customer service, portfolio oversight, and collaboration with sales teams to address defaults, risk, and service opportunities in a fast-paced finance environment.

Qualifications

• 2+ years wholesale finance or related experience.
• Bachelor's Degree in business, finance, or accounting preferred.
• Experience in account management is a plus.
• Strong problem-solving and multitasking abilities.
• Proven track record of delivering excellent customer service and communication.

Responsibilities

• Oversee daily customer service and collection activity for the assigned portfolio.
• Ensure timely release of daily parts and units orders.
• Oversee AR adjustments and status item recoding to stay compliant.
• Provide updates to sales teams and management on wholesale issues.
• Document and clear status items per YMFUS risk policy.
• Limit risk through demand letters and post-repossession strategies.
• Represent the wholesale group at dealer events when possible.
• Perform additional duties as assigned.

Skills

Problem-solving

Communication

Financial statement analysis

multitasking

Education

Bachelor's degree in business/finance/accounting

Job description

Yamaha Motor Finance has an excellent opportunity for a Wholesale Relationship Specialist to join our Wholesale Finance team in Kennesaw, GA. The Wholesale Relationship Specialist (WRS) will be assigned a wholesale territory of dealer accounts and will be responsible for developing effective working relationships with dealer principals and other management and staff. All efforts of the WRS will be led by the Dealer Profit Maximization (DPM) principle and will include maximizing order flow, response to escalated service requests, ensure dealers have adequate credit lines, oversee collection of amounts due, monitor collateral exceptions, proactively identify risk and collaborate with YMFUS leadership on growth and service opportunities.

What you'll be doing:

• Responsible for oversight of all daily customer service and collection activity in the assigned portfolio
• Ensure that daily parts and units orders are released timely in assigned portfolio
• Responsible for oversight of daily AR adjustments, recoding of status items, overlines, unit transfers and other transactions in assigned portfolio, ensuring that submissions are JSOX compliant
• Provide updates to the various sales teams and to management regarding any wholesale issues that arise due to defaults, overlines or customer service-related issues
• Responsible for understanding and documenting all status items and making sure that those items are resolved/cleared in accordance with YMFUS risk policy
• Limit risk in the assigned portfolio by utilizing demand letters and repossessions to address dealer defaults. Make recommendations to management about post-repossession litigation and/ or collection activity
• When possible, represent the YMFUS wholesale group at dealer events and sales meetings always exemplifying the YMFUS values
• Perform other duties as assigned

What you need to be successful:

• Minimum 2 years' experience in the wholesale finance industry
• Bachelor's Degree in business, finance or accounting preferred
• Previous account management experience
• Strong problem-solving skills and the ability to manage multiple tasks simultaneously
• Proven track record of providing excellent customer service
• Exceptional interpersonal and communication skills, both oral & written
• Ability to understand and interpret financial statements a plus

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What's in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour workweek
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product
• Reports to: Department Manager
• Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.