Wholesale Operations & Logistics Manager

IsaacMorris; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Isaac Morris Ltd. is seeking a dynamic Operations Manager to oversee end-to-end customer order execution, inventory management, transportation and logistics, and ERP/WMS system optimization.

This role partners with the Chief Operating Officer and acts as a key operational leader in a fast-paced wholesale apparel environment. The position focuses on OTIF execution, process improvements, and cross-functional collaboration across Sales, Production, Planning, Finance and Warehouse teams.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years in operations, logistics or supply chain, wholesale apparel or retail distribution preferred.
• Experience with ERP/WMS/EDI workflows and data integrity required.
• Advanced Excel skills; Power BI or similar reporting tools a plus.
• Strong written and verbal communication across departments.

Responsibilities

• Oversee end-to-end order execution from PO to invoicing.
• Drive OTIF and proactively identify risks in order, inventory, routing or delivery.
• Coordinate with Sales, Production, Planning, Allocation, Compliance, Finance and Warehouse teams.
• Maintain inventory controls across company and 3PL warehouses; monitor aging and discrepancies.
• Oversee transportation including LTL/FTL/parcel; manage carrier and 3PL performance.
• Serve as operational liaison for ERP workflows; ensure data integrity across systems.
• Develop KPI dashboards and exception reporting for management visibility.
• Write and maintain SOPs; standardize processes across teams and external partners.
• Ensure retailer compliance and manage chargebacks; monitor deductions.
• Provide leadership and cross-functional collaboration with COO on initiatives.

Skills

Wholesale order flow knowledge

Operations leadership

Data analysis

Advanced Excel

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Supply Chain, Operations, Business or a related field

Tools

ERP systems

WMS

EDI workflows

Power BI

Job description

Isaac Morris Ltd. is seeking a dynamic Operations Manager to oversee end-to-end customer order execution, inventory management, transportation and logistics, and ERP/WMS system optimization.

This role partners with the Chief Operating Officer and acts as a key operational leader in a fast-paced wholesale apparel environment. The position focuses on OTIF execution, process improvements, and cross-functional collaboration across Sales, Production, Planning, Finance and Warehouse teams.