Wholesale Lockbox Operations Lead

Us Bank; Saint Paul (MN); On-site; USD 120,000 - 141,000; Full time

Job summary

U.S. Bank is seeking a senior leader to run a large lockbox operation in Saint Paul. You will supervise multiple managers, ensure daily production deadlines are met within a 24-hour commitment, and drive excellence across locations.

You will collaborate with senior leaders to streamline processes, improve efficiency, and deliver exceptional client service while cultivating a strong, high-performing team culture across one of the bank’s largest sites.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Typically eight or more years of relevant experience.
• Knowledge of operational functions, systems, procedures and products.
• Understanding of applicable laws and regulations.
• Strong organizational, managerial and project-management abilities.
• Excellent interpersonal and communication skills.
• Proven supervisory and leadership capabilities.
• Ability to manage multiple tasks.

Responsibilities

• Oversee a team of managers in a high-volume lockbox operation.
• Ensure production deadlines are met within a 24-hour service commitment.
• Drive operational excellence across multiple locations.
• Partner with leaders to improve processes and increase efficiency.
• Foster an engaging, high-performing culture and develop employees.

Skills

Operations knowledge

People management

Project management

Customer relations

Verbal and written communication

Supervisory skills

Multi-tasking

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking a senior leader to run a large lockbox operation in Saint Paul. You will supervise multiple managers, ensure daily production deadlines are met within a 24-hour commitment, and drive excellence across locations.

You will collaborate with senior leaders to streamline processes, improve efficiency, and deliver exceptional client service while cultivating a strong, high-performing team culture across one of the bank’s largest sites.