Wholesale Distribution Inside Sales Specialist

Goodwin Recruiting; Needham (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

Job summary

Goodwin Recruiting seeks an Inside Sales Specialist in Needham, MA to build relationships with contractors and trade professionals. You will assist with product selection, pricing, and orders, while pursuing new business opportunities.

The role emphasizes customer satisfaction, problem-solving, and teamwork in a fast-paced wholesale environment. Competitive hourly pay + commissions, with comprehensive benefits and growth potential.

Qualifications

• Experience in inside sales, counter sales, customer service, or wholesale distribution preferred.
• Knowledge of plumbing, HVAC, mechanical equipment, or building products is a strong plus.
• Strong communication, relationship-building, and problem-solving skills.
• Sales-oriented mindset with a commitment to customer satisfaction.
• Comfortable using computers and order-entry systems.
• Dependable, organized, and able to thrive in a team environment.

Responsibilities

• Assist customers with product selection, pricing, availability, and order placement.
• Build and maintain strong relationships with existing customers while developing new business opportunities.
• Identify opportunities to increase sales through product recommendations and additional purchases.
• Prepare quotes, process orders, and follow up on customer inquiries.
• Collaborate with outside sales, warehouse, and branch personnel to ensure excellent customer service.
• Help resolve customer concerns and contribute to branch sales goals.

Skills

Strong communication

Relationship-building

Problem-solving

Sales-oriented mindset

Computer/order-entry systems

Tools

Order-entry systems

Job description

We are seeking a motivated, customer-focused Inside Sales Specialist to join an established wholesale distribution company serving contractors and trade professionals throughout the region. This position is ideal for someone who enjoys building customer relationships, solving problems, and working in a fast-paced sales environment.

Key Responsibilities

• Assist customers with product selection, pricing, availability, and order placement.
• Build and maintain strong relationships with existing customers while developing new business opportunities.
• Identify opportunities to increase sales through product recommendations and additional purchases.
• Prepare quotes, process orders, and follow up on customer inquiries.
• Collaborate with outside sales, warehouse, and branch personnel to ensure excellent customer service.
• Help resolve customer concerns and contribute to branch sales goals.

Qualifications

• Experience in inside sales, counter sales, customer service, or wholesale distribution preferred.
• Knowledge of plumbing, HVAC, mechanical equipment, or building products is a strong plus.
• Strong communication, relationship-building, and problem-solving skills.
• Sales-oriented mindset with a commitment to customer satisfaction.
• Comfortable using computers and order-entry systems.
• Dependable, organized, and able to thrive in a team environment.

Why Join Us?

• Hourly pay up to $40/hr + commissions
• Health, dental, vision, and life insurance
• Generous PTO package
• 401(k) with company match
• Established, growing company with a strong industry presence.
• Opportunity to develop long-term customer relationships.
• Supportive, team-oriented work environment.
• Opportunity for professional growth and industry training.

JOB ID: 183340#post

Kristan Caceres