Wholesale Counter Sales – Plumbing & HVAC

Bender Plumbing Supplies Inc; Coltville (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO & paid holidays

Employee discounts

Training and growth opportunities

Job summary

Bender Plumbing Supplies is seeking a Counter Sales Associate to join our Waterbury and Hartford branches. This full-time, in-office role operates Monday through Friday with a Saturday rotation, offering $20–$25 per hour plus an incentive plan.

You will provide exceptional service in person, over the phone, and via email, process transactions using POS and WMS systems, and help grow sales while maintaining an organized counter area.

Qualifications

• 5+ years counter sales or customer service experience.
• Experience with contractors or trade customers is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Provide excellent customer service in person, by phone, and via email, and process transactions using POS and WMS systems.
• Fulfill customer orders, arrange pickups, and handle returns/exchanges professionally.
• Increase sales by promoting new products, specials, and trainings, and proactively grow product knowledge.
• Collaborate with the team to maintain inventory accuracy and a clean, organized counter area.

Skills

Counter sales experience

Customer service

Communication

Problem solving

Tools

POS systems

WMS systems

Job description

Bender Plumbing Supplies is seeking a Counter Sales Associate to join our Waterbury and Hartford branches. This full-time, in-office role operates Monday through Friday with a Saturday rotation, offering $20–$25 per hour plus an incentive plan.

You will provide exceptional service in person, over the phone, and via email, process transactions using POS and WMS systems, and help grow sales while maintaining an organized counter area.