Wholesale Counter Sales Associate

Bender Plumbing Supplies Inc; Waterbury (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO & paid holidays

Employee discounts

Training & growth opportunities

Job summary

Bender Plumbing Supplies is hiring Counter Sales Associates for Waterbury and Hartford branches. This full-time, in-office role offers Mon–Fri with Saturday rotation. You will provide excellent customer service, process transactions, fulfill orders, and promote products to increase sales.

A focus on teamwork helps maintain inventory accuracy and a clean counter area. Ideal candidates have 5+ years in counter sales or customer service, experience with contractors and trade customers, and strong

Qualifications

• 5+ years counter sales, customer management or customer service.
• Experience with contractors, construction, or trade customers.
• Strong communication and problem-solving skills.

Responsibilities

• Provide excellent customer service in person, by phone, and via email, and process transactions using our point-of-sale and WMS systems.
• Fulfill customer orders, arrange pickups, and handle returns and exchanges professionally.
• Increase sales by promoting new products, specials, and trainings, and proactively grow your product knowledge.
• Collaborate with the team to maintain inventory accuracy and a clean, organized counter area.

Skills

Counter sales

Customer service

Communication

Problem-solving

Tools

POS systems

Job description

Description

Counter Sales Associate – Wholesale Plumbing & HVAC

Bender Plumbing Supplies – Waterbury& Hartford

Full-Time | In-Office Mon–Fri with Saturday rotation | $20–$25/hour + Incentive Plan

Bender Plumbing Supplies is hiring Counter Sales Associates for positions atour Waterburyand Hartford branches. We are looking for enthusiastic, customer-focused Counter Sales Associates who want to be a part of a fast-paced and culture forward environment.

What You’ll Do:

• Provide excellent customer service in person, by phone, and via email, and process transactions using our point-of-sale and WMS systems
• Fulfill customer orders, arrange pickups, and handle returns and exchanges professionally
• Increase sales by promoting new products, specials, and trainings, and proactively growing your product knowledge
• Collaborate with the team to maintain inventory accuracy and a clean, organized counter area

Requirements:

• 5+ years counter sales, customer management or customer service
• Experience with contractors, construction, or trade customers
• Strong communication and problem-solving skills

Preferred:

• Wholesale plumbing, HVAC, electrical, or building supply experience

Why Bender:

• $20–$25/hour + incentive plan
• Strong company culture: A Best Place to Work in CT 2023, 2024, 2025 & 2026
• Medical, Dental, Vision
• 401(k) with company match
• PTO & paid holidays
• Employee discounts, training, and growth opportunities