Plumbing & HVAC Counter Sales Pro

Plimpton & Hills Corp; Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Professional development and growth

Job summary

Plimpton & Hills Corporation, a leading plumbing, heating, HVAC, and industrial products distributor in the Northeast, seeks a Counter Sales Associate for its Hartford, CT branch. You will assist customers with product inquiries, identify parts, process orders, and help drive sales at the counter in a fast-paced environment.

This full-time role emphasizes excellent customer service, safety standards, and collaboration with the team to ensure accurate order filling and timely delivery of parts.

Qualifications

• Counter sales experience preferred.
• Familiarity with plumbing or HVAC industry rules and regulations.
• Result driven and customer focused.
• High school diploma or GED preferred.

Responsibilities

• Actively seek opportunities to help customers.
• Locate and obtain ordered products for customers.
• Assist in the handling of defective parts and warranty information.
• Process approved credits for customers when products are returned.
• Keep pricing lists and structures confidential.
• Address questions about product, pricing and availability.
• Make sure all product catalogs are up-to-date and that expired ones are discarded.
• Accurately and safely move products of varying weights according to customer needs.
• Provide exceptional customer service at all times.
• Answer telephone calls professionally and pleasantly.
• Accurately input and fill customer orders.
• Accurately read and identify numbers for accurate order filling and receiving of material.
• Assist warehouse personnel when necessary.
• Maintain a clean and professional work environment.
• Safely operate a forklift, pallet jack, etc.
• Remain up-to-date on all safety practices and standards.
• Perform other responsibilities as directed.

Skills

Counter sales experience

Plumbing or HVAC familiarity

Customer-focused

Education

High school diploma or GED

Job description

Plimpton & Hills Corporation, a leading plumbing, heating, HVAC, and industrial products distributor in the Northeast, seeks a Counter Sales Associate for its Hartford, CT branch. You will assist customers with product inquiries, identify parts, process orders, and help drive sales at the counter in a fast-paced environment.

This full-time role emphasizes excellent customer service, safety standards, and collaboration with the team to ensure accurate order filling and timely delivery of parts.