Wholesale Account Manager - Remote

Benchmark Mortgage (NMLS #2143); Plano (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

11 Mortgage is seeking a Wholesale Account Manager to oversee the wholesale pipeline with account executives and perform pre-underwriting reviews. The ideal candidate has a service-oriented mindset, is self-directed, and comfortable managing multiple processes in a fast-paced environment.

You will coordinate with underwriting and external broker partners on conditions, documents and questions. Associates degree or equivalent experience is required, with three years front-line processing

Qualifications

• Knowledge of FHA/VA and Conventional loan programs.
• Familiarity with Desktop Underwriter guidelines.
• Understanding of mortgage processing, underwriting and closing procedures.
• Ability to identify and anticipate needs.
• Strong written and verbal communication skills.
• Ability to prioritize and multi-task.

Responsibilities

• Maintain open channels of communication with internal and external parties for superior customer service.
• Work with underwriting and broker partners on conditions, documents and questions.
• Complete pre-underwriting reviews, FHA/VA checks, organize documents, and data entry of key loan information into Encompass.
• Provide daily and weekly updates to management.

Skills

FHA/VA/Conventional

Desktop Underwriter

Mortgage processing

Underwriting

Time management

Communication skills

Multi-tasking

Independent work

Interdepartmental coordination

Education

Associate's degree in residential mortgage lending

Tools

Encompass

Job description

Wholesale Account Manager

Position Overview

11 Mortgage is a dynamic lending community founded on customer centricity, and our Third Party Originations provide our customers with more home financing options. The Wholesale Account Manager is responsible for monitoring the wholesale pipeline for account executives and completing pre-underwriting reviews.

Ideal candidates for this position have a strong service-oriented mindset, are self-directed, and enjoy managing processes.

Essential Functions of the Role

• Maintain open channels of communication with internal and external parties to ensure superior customer service.
• Work directly with underwriting and external broker partners on conditions, documents and questions.
• Complete pre-underwriting reviews, FHA/VA checks, organize imaged documents, order servicing and data entry of key loan information into Encompass.
• Provide daily and weekly updates to the management team.
• Other duties as assigned.

Classification: Full Time, Non-Exempt

Essential Knowledge/Skills/Abilities

• Extensive knowledge of FHA, VA and Conventional loan programs
• Knowledge of Desktop Underwriter guidelines
• Thorough knowledge of various property types, including, but not limited to, SFR, Condos and PUDs
• Well-developed understanding of mortgage processing, underwriting and closing procedures
• Ability to identify and anticipate needs
• Proven ability to prioritize and multi-task
• Excellent time management skills
• Ability to work across organizational boundaries
• Advanced problem solving capabilities
• Strong written and verbal communication skills
• Works well with little direction

Wholesale Account Manager

Experience Requirements

• Minimum of three (3) years of front-line processing experience; wholesale experience preferred.
• Experience with Encompass preferred.

Education / Licensing Requirements

• Associate's degree or equivalent work experience in residential mortgage lending.

Working Conditions

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.

Minimal travel