Wholesale Account Executive Charlotte

Deephaven Mortgage LLC; Charlotte, Deephaven (NC, MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Time to Recharge

Generous employer-matched 401(k) plan

Comprehensive health insurance starting on day one

Competitive maternity and paternity leave

Team-building events and celebrations

Mentorship opportunities for career development

Exclusive discounts on travel, tech, pets, legal, and more

Job summary

Deephaven Mortgage LLC in Charlotte, NC is seeking Wholesale Account Executives to expand their lending business. Candidates should have at least 2 years in mortgage origination and exceptional interpersonal skills. The role involves daily prospecting, client relationship management, and a strong understanding of mortgage processes.

Successful candidates will enjoy a range of perks including comprehensive health insurance from day one and a generous 401(k) plan. The company supports career growth through mentorship and encourages a fun, motivated work atmosphere.

Qualifications

• 2+ years of mortgage origination experience.
• Well-developed understanding of mortgage procedures.
• Exceptional customer service skills.

Responsibilities

• Make daily outbound calls to develop new accounts.
• Manage client expectations and develop trust.
• Work closely with operations to resolve issues.

Skills

Interpersonal skills

Customer service skills

Attention to detail

Account development skills

Ability to work independently

Experience with Encompass

Job description

Job Overview

Deephaven Mortgage is hiring Wholesale Account Executives in the non‑QM space. The ideal candidate will possess a strong combination of interpersonal skills, positivity, be a quick learner, and be able to take Deephaven’s process, products, pricing, and service to the wholesale broker marketplace in a confident manner. Account Executives are expected to increase and grow the Company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified brokers, banks, and credit unions within their assigned territory.

What You’ll Do

• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction
• Answer loan pricing and scenario questions
• Work closely with operations to resolve any issues
• Work with partners to assist in account development
• Manage client expectations and develop trust
• Manage tracking and reporting of monthly volume and loan quality
• Remain up to date with regulatory industry standards and requirements

What We Need

• 2+ years of mortgage origination experience
• Well‑developed understanding of mortgage underwriting, processing, closing and sales procedures
• Excellent interpersonal and account development skills
• Exceptional customer service skills, with attention to detail and follow through
• Ability to work well independently, in a fast‑paced environment
• Strong desire to progress, learn and begin a long‑term career with the right company
• Exhibits confidence and empathy when dealing with current and potential customers
• Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths
• Conducts himself/herself in a professional manner regardless of the situation
• Team player committed to excellence, working hard and having fun
• Experience with Encompass/mortgage origination systems (Preferred)

Privacy Policy

This organization participates in E‑Verify.

Perks

• Flexible Time to Recharge – Personalized Time Off for What Matters
• Future Finance Focused – Generous employer‑matched 401(k) plan
• Community Connect – Philanthropy Committee that creates charitable initiatives
• Health from Day One – Comprehensive health insurance starting on day one of employment
• Family Matters – Competitive maternity and paternity leave
• Culture & Celebrations – Culture Committee with team‑building events and celebrations
• Ideas Welcome – Encouraging thought leadership and innovation
• Guidance & Growth – Mentorship opportunities for career development
• Perk Up – Exclusive discounts on travel, tech, pets, legal, and more