Wholesale Account Executive West Coast

Deephaven Mortgage LLC; California (MO); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible Time to Recharge

Generous employer‑matched 401(k) plan

Comprehensive health insurance

Competitive maternity and paternity leave

Team-building events and celebrations

Mentorship opportunities

Exclusive discounts on services

Job summary

Deephaven Mortgage LLC is looking for Wholesale Account Executives skilled in developing broker relationships in the non-QM space. The ideal candidate should have at least 2 years of mortgage lending experience and exceptional interpersonal skills.

The role involves managing client expectations, making daily calls, and improving the company's wholesale lending business. Candidates can expect a dynamic, fast-paced environment with comprehensive health insurance from day one.

Qualifications

• 2+ years of mortgage lending experience.
• Strong understanding of mortgage processes.
• Ability to manage client expectations with professionalism.

Responsibilities

• Make daily outbound calls to develop new accounts.
• Answer loan pricing and scenario questions.
• Work closely with operations to resolve any issues.
• Manage tracking and reporting of monthly volume.

Skills

Excellent interpersonal skills

Customer service skills

Mortgage underwriting knowledge

Account development

Ability to work independently

Tools

Encompass

Point

Job description

Why Deephaven Mortgage? Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan. We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity supported by common-sense underwriting.

Job Overview

Deephaven Mortgage is hiring for Wholesale Account Executives in the non-QM space. The ideal candidate will possess a strong combination of interpersonal skills, positivity, be a quick learner, and be able to take Deephaven’s process, products, pricing, and service to the wholesale broker marketplace in a confident manner. Account Executives are expected to increase and grow the Company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified brokers, banks, and credit unions within their assigned territory.

What You’ll Do

• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction.
• Answer loan pricing and scenario questions.
• Work closely with operations to resolve any issues.
• Work with partners to assist in account development.
• Manage client expectations and develop trust.
• Manage tracking and reporting of monthly volume and loan quality.
• Remain up to date with regulatory industry standards and requirements.

What We Need

• 2+ years of mortgage lending experience.
• Well‑developed understanding of mortgage underwriting, processing, closing and sales procedures.
• Excellent interpersonal and account development skills.
• Exceptional customer service skills, with attention to detail and follow through.
• Ability to work well independently, in a fast‑paced environment.
• Strong desire to progress, learn and begin a long‑term career with the right company.
• Exhibits confidence and empathy when dealing with current and potential customers.
• Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths.
• Conducts himself/herself in a professional manner regardless of the situation.
• Team player committed to excellence, working hard and having fun.
• Experience with Encompass/Point/mortgage origination systems (Preferred).

Perks

• Flexible Time to Recharge – Personalized Time Off for What Matters
• Future Finance Focused – Generous employer‑matched 401(k) plan
• Community Connect – Philanthropy Committee that creates charitable initiatives
• Health from Day One – Comprehensive health insurance starting on day one of employment
• Family Matters – Competitive maternity and paternity leave
• Culture & Celebrations – Culture Committee with team‑building events and celebrations
• Ideas Welcome – Encouraging thought leadership and innovation
• Guidance & Growth – Mentorship opportunities for career development
• Perk Up – Exclusive discounts on travel, tech, pets, legal, and more

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