Wholesale Account Executive

Deephaven Mortgage LLC; Clayton (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Flexible Time Off

401(k) with employer match

Health insurance starting day one

Parental leave

Team-building events

Job summary

Deephaven Mortgage LLC is seeking Wholesale Account Executives to grow our non QM wholesale business. You will build and maintain relationships with mortgage brokers, banks, and credit unions, expanding our broker network within your territory.

You will handle pricing inquiries, coordinate with operations to resolve issues, and drive monthly volume while maintaining high loan quality and compliance. A dynamic, fast-paced role with growth opportunities.

Qualifications

• 2+ years of mortgage lending experience.
• Well-developed understanding of mortgage underwriting, processing, closing and sales procedures.
• Excellent interpersonal and account development skills.
• Exceptional customer service skills, with attention to detail and follow through.
• Ability to work well independently, in a fast-paced environment.
• Strong desire to progress, learn and begin a long-term career with the right company.
• Exhibits confidence and empathy when dealing with current and potential customers.
• Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths.
• Conducts himself/herself in a professional manner regardless of the situation.
• Team player committed to excellence, working hard and having fun.
• Experience with Encompass/Point/mortgage origination systems (preferred).

Responsibilities

• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction.
• Answer loan pricing and scenario questions.
• Work closely with operations to resolve any issues.
• Work with partners to assist in account development.
• Manage client expectations and develop trust.
• Manage tracking and reporting of monthly volume and loan quality.
• Remain up to date with regulatory industry standards and requirements.

Skills

Mortgage lending experience

Underwriting knowledge

Interpersonal skills

Customer service

Independent worker

Growth mindset

Empathy

Professional conduct

Encompass/Point experience

Tools

Encompass/Point

Job description

Why Deephaven Mortgage?

Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.

We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting.

Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.

Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visit or email us at .

Job Overview

Deephaven Mortgage is hiring for Wholesale Account Executives in the non QM space. The ideal candidate will possess a strong combination of interpersonal skills, positivity, be a quick learner, and be able to take Deephaven’s process, products, pricing, and service to the wholesale broker marketplace in a confident manner. Account Executives are expected to increase and grow the Company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified brokers, banks, and credit unions within their assigned territory.

What You’ll Do

• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction

• Answer loan pricing and scenario questions

• Work closely with operations to resolve any issues

• Work with partners to assist in account development

• Manage client expectations and develop trust

• Manage tracking and reporting of monthly volume and loan quality

• Remain up to date with regulatory industry standards and requirements

What We Need

• 2+ years of mortgage lending experience

• Well-developed understanding of mortgage underwriting, processing, closing and sales procedures

• Excellent interpersonal and account development skills

• Exceptional customer service skills, with attention to detail and follow through

• Ability to work well independently, in a fast-paced environment

• Strong desire to progress, learn and begin a long-term career with the right company

• Exhibits confidence and empathy when dealing with current and potential customers

• Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths

• Conducts himself/herself in a professional manner regardless of the situation

• Team player committed to excellence, working hard and having fun

• Experience with Encompass/Point/mortgage origination systems (preferred)

Compensation for this role is $36,000 per year plus the opportunity to earn commission based on production.

Our Perks

• Flexible Time to Recharge - Personalized Time Off for What Matters (because rest isn't one-size fits all)
• Future Finance Focused - Generous employer-matched 401(k) plan
• Community Connect - Philanthropy Committee that creates charitable initiatives
• Health from Day One - Comprehensive health insurance starting on day one of employment
• Family Matters - Competitive maternity and paternity leave
• Culture & Celebrations - Culture Committee with team-building events and celebrations
• Ideas Welcome - Encouraging thought leadership and innovation
• Guidance & Growth - Mentorship opportunities for career development
• Perk Up - Exclusive discounts on travel, tech, pets, legal, and more

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