Wholesale Account Associate — Growth, Coordination & Timelines

Steve Madden; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

Steve Madden is seeking an Associate Account Executive to support wholesale accessories accounts in New York. You will assist in day-to-day communications, coordinate orders, and ensure packaging and labeling requirements align with internal standards to keep production on schedule.

The role emphasizes data-driven decision making, strong organization, and proactive communication to manage multiple deadlines in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1–3 years of experience in fashion sales, wholesale, or production coordination preferred.
• Strong analytical skills and comfort working with sales and production data.
• Understanding of production timelines and supply chain processes.
• Excellent communication and organizational skills.
• Ability to manage multiple deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite, specifically Excel.

Responsibilities

• Assist in managing day-to-day communication with assigned wholesale accounts.
• Coordinate order entry, confirmations and revisions with customers.
• Ensure all customer requirements (labeling, packaging, routing guides) are communicated internally.
• Work on sample requests from customers and make sure all are on time.
• Manage data entry into customers systems.
• Communicate confirmed order quantities and delivery timelines to production teams.
• Follow up and manage sample status with factories and customers.
• Track customer calendar dates and keep all internal teams on schedule.
• Able to manage multiple projects and deadlines with support and resources as needed.
• Perform other duties and special projects as assigned.

Skills

Relationship-building

Production timeline management

Attention to detail

Proactive communication

Data-driven decision making

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Steve Madden is seeking an Associate Account Executive to support wholesale accessories accounts in New York. You will assist in day-to-day communications, coordinate orders, and ensure packaging and labeling requirements align with internal standards to keep production on schedule.

The role emphasizes data-driven decision making, strong organization, and proactive communication to manage multiple deadlines in a fast-paced environment.