White-Glove Site Supervisor – Hospitality & Facilities Lead

MCS Group; Philadelphia (Philadelphia County); On-site; USD 55,000 - 85,000; Full time

Job summary

MCS Group seeks an experienced Site Supervisor to lead onsite operations within a prestigious law firm environment in Philadelphia. This is a hands-on, working manager role coordinating hospitality, mail, production services, reception and facilities support.

You will act as the primary liaison between the firm, visitors, and building management, covering receptionist duties when needed and ensuring seamless service delivery with a white-glove approach.

Qualifications

• Experience leading onsite operations in hospitality, mailroom, or facilities.
• Experience coordinating with vendors and building management.
• Ability to deliver white-glove service in a professional environment.

Responsibilities

• Cover receptionist when needed.
• Manage hospitality services.
• Oversee mail distribution and production services (copy/print/scan).
• Handle facilities requests and workplace support operations.
• Monitor service levels and follow up on outstanding issues.
• Provide timely reporting to ensure client expectations are met.

Skills

Leadership

Attention to detail

Customer service

Multitasking

Vendor coordination

Communication

Job description

MCS Group seeks an experienced Site Supervisor to lead onsite operations within a prestigious law firm environment in Philadelphia. This is a hands-on, working manager role coordinating hospitality, mail, production services, reception and facilities support.

You will act as the primary liaison between the firm, visitors, and building management, covering receptionist duties when needed and ensuring seamless service delivery with a white-glove approach.