White-Glove Delivery Operations Leader

Werner Enterprises; Edison (NJ); On-site; USD 73,000 - 97,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Job summary

Werner Enterprises is hiring a Delivery Operations Manager to lead a team of home delivery partners and internal staff in a fast-paced environment. You will oversee transportation, warehousing and final mile operations to meet client requirements and deliver a positive customer experience.

The role requires 2-3 years in warehouse management or last-mile delivery, strong leadership and communication, and proficiency with MS Office and logistics systems.

Qualifications

• Strong knowledge of warehouse processes and supply chain management.
• Excellent written and verbal communication skills.
• Experience managing teams to meet client expectations.
• 2-3 years in warehouse management, distribution or last-mile.

Responsibilities

• Lead a team of contracted delivery partners and internal staff to meet client requirements.
• Oversee transportation, warehousing, and final mile operations.
• Monitor fulfillment cycle and inspections to meet client standards.
• Ensure OSHA and safety compliance across operations.
• Provide KPI reporting and performance management.
• Develop and mentor warehouse personnel and direct reports.

Skills

Warehouse management

Logistics coordination

Microsoft Excel

Communication skills

Team leadership

Tools

Inventory management software

Order fulfillment systems

ERP/WMS systems

MS Office Suite

Job description

Werner Enterprises is hiring a Delivery Operations Manager to lead a team of home delivery partners and internal staff in a fast-paced environment. You will oversee transportation, warehousing and final mile operations to meet client requirements and deliver a positive customer experience.

The role requires 2-3 years in warehouse management or last-mile delivery, strong leadership and communication, and proficiency with MS Office and logistics systems.