White-Glove Admin Coordinator for Customer & Orders

Atrium; New Providence (NJ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium in New Providence, NJ is seeking an Administrative Coordinator to join its team, delivering white-glove service to customers. You will speak with customers, place orders, track shipments, update delivery statuses, and ensure timely fulfillment.

This full-time role runs Monday–Friday, 9:00 AM–6:00 PM with one Saturday included, and requires a high school diploma plus 1–2 years of administrative or customer service experience. Experience in retail or manufacturing is a plus.

Qualifications

• 1-2 years of customer service or administrative experience.
• Ability to answer phones and provide white-glove customer service.
• Ability to multitask within different systems.
• Ability to work with various departments within the organization.
• High school diploma is required.

Responsibilities

• Manage customer inquiries through phone and email.
• Place orders and modify existing orders based on inventory availability.
• Communicate updates and order status information to customers.
• Manage shipments and track inventory.
• Work closely with the Sales and Production teams to ensure customer satisfaction.

Skills

Customer service

Administrative experience

Multitasking

Communication

Education

High school diploma

Tools

CRM systems

Job description

Atrium in New Providence, NJ is seeking an Administrative Coordinator to join its team, delivering white-glove service to customers. You will speak with customers, place orders, track shipments, update delivery statuses, and ensure timely fulfillment.

This full-time role runs Monday–Friday, 9:00 AM–6:00 PM with one Saturday included, and requires a high school diploma plus 1–2 years of administrative or customer service experience. Experience in retail or manufacturing is a plus.