Wheelchair Service Agent for Airline Passengers

ABM industries; Lubbock (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

ABM industries is hiring an Airline Passenger Assistant (Wheelchair Agent) to assist airline passengers requiring wheelchair support. The role emphasizes strong customer service and safe transportation within client sites, with tips permitted and potentially boosting weekly earnings.

The position targets reliable individuals with open availability, no diploma required, and on‑the‑job training. This entry‑level role suits those returning to work and veterans are encouraged to apply.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.
• One year of customer service experience preferred.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Skills

Customer service

Job description

ABM industries is hiring an Airline Passenger Assistant (Wheelchair Agent) to assist airline passengers requiring wheelchair support. The role emphasizes strong customer service and safe transportation within client sites, with tips permitted and potentially boosting weekly earnings.

The position targets reliable individuals with open availability, no diploma required, and on‑the‑job training. This entry‑level role suits those returning to work and veterans are encouraged to apply.