Wheelchair Passenger Assistant - Customer Care Pro

ABM industries; Lexington (AL); On-site; USD 1,100 - 4,600; Full time

Job summary

ABM is seeking a reliable Airline Passenger Assistant (Wheelchair Agent) to provide passenger service and mobility assistance on site. The role emphasizes safety, courteous interactions, and compliance with security procedures at the client site and throughout the airport environment.

This entry-level position supports passengers needing wheelchair assistance, with on-the-job training available. ABM highlights its inclusive hiring practices and veteran-friendly policy as part of its workforce.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• On-the-job training provided; no prior experience needed.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Skills

Customer service experience

Education

No high school diploma required

Job description

ABM is seeking a reliable Airline Passenger Assistant (Wheelchair Agent) to provide passenger service and mobility assistance on site. The role emphasizes safety, courteous interactions, and compliance with security procedures at the client site and throughout the airport environment.

This entry-level position supports passengers needing wheelchair assistance, with on-the-job training available. ABM highlights its inclusive hiring practices and veteran-friendly policy as part of its workforce.