WFM Scheduling Intern [S]

LPU Batangas; Pigeon Forge (TN); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

LPU Batangas is seeking a motivated student to assist with a Workday implementation at multiple park locations. The role involves data entry, testing, and creating user guides, with on-site support during go-lives.

The candidate should be pursuing a HR, business, MIS, or IT degree and be comfortable presenting to leaders. Strong Excel skills and willingness to travel up to 50–75% are important.

Qualifikationen

• Currently enrolled in an accredited college or university pursuing a degree in Human Resources, Business Administration, MIS, Information Systems, Information Technology, Project Management, or related field.

Aufgaben

• Perform data entry, validation, and data conversion activities to support the Workday implementation.
• Support the development and update of Job Aids, User Guides, and SharePoint Communication Site.
• Assist with end-to-end testing by executing test scripts, documenting results, identifying issues, and validating system functionality.
• Support implementation teams during system rollout at multiple park locations.
• Travel to assigned locations to assist with go-live activities and provide on-site support.
• Train managers and employees on the new scheduling system using prepared training materials.
• Present project updates, testing results, and implementation status to project leaders and business stakeholders.
• Assist with troubleshooting user questions and escalating issues as needed.
• Document processes, maintain testing logs, and support project documentation.
• Collaborate with HR, Operations, IT, and project teams to ensure a successful implementation.

Kenntnisse

Attention to detail

Communication

Training delivery

Time management

Interpersonal skills

Learning new software

Problem solving

Confidentiality

Team collaboration

Adaptability

Presentation skills

Customer service

Ausbildung

Pursuing degree in HR/Business/MIS/Info Tech

Tools

Microsoft Excel

PowerPoint

Word

Workday familiarity

Jobbeschreibung

Your Role

Here’s what you will be doing:

• Perform data entry, validation, and data conversion activities to support the Workday implementation.
• Support the development and update of Job Aids, User Guides, and SharePoint Communication Site.
• Assist with end-to-end testing by executing test scripts, documenting results, identifying issues, and validating system functionality.
• Support implementation teams during system rollout at multiple park locations.
• Travel to assigned locations to assist with go-live activities and provide on-site support.
• Train managers and employees on the new scheduling system using prepared training materials.
• Present project updates, testing results, and implementation status to project leaders and business stakeholders.
• Assist with troubleshooting user questions and escalating issues as needed.
• Document processes, maintain testing logs, and support project documentation.
• Collaborate with HR, Operations, IT, and project teams to ensure a successful implementation.

About You

The company is looking for candidates with the following skills and qualifications:

• Currently enrolled in an accredited college or university pursuing a degree in Human Resources, Business Administration, Management Information Systems (MIS), Information Systems, Information Technology, Project Management, or a related field.
• Sophomore, Junior, or Senior standing preferred.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong attention to detail and accuracy in data entry.
• Excellent written and verbal communication skills.
• Comfortable presenting information to supervisors, managers, and leadership.
• Ability to work independently and collaboratively in a fast-paced project environment.
• Willingness and ability to travel during implementation and rollout periods.
• Interest in HR technology, enterprise software, or business systems.
• Experience with Microsoft Excel, including sorting, filtering, and basic formulas.
• Previous customer service, training, or leadership experience.
• Experience working on team projects or school organizations.
• Familiarity with Workday or other enterprise applications is a plus but not required.
• Strong organizational and time management skills.
• Analytical thinking and problem-solving abilities.
• High level of professionalism and confidentiality.
• Adaptability in a dynamic implementation environment.
• Excellent interpersonal and customer service skills.
• Ability to learn new software quickly.
• Confidence facilitating small group training sessions.
• Effective presentation and communication skills.
• Ability to travel up to 50–75% during implementation and go-live periods.
• Ability to work on-site at theme park locations as needed.
• Ability to stand and walk throughout park properties during rollout support.