WFM Scheduling Intern [S]

Herschend Corporate Career; Pigeon Forge (TN); Vor Ort; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

Herschend Family Entertainment Corporation is offering motivated college, graduate, and postgraduate interns the chance to support the Workday scheduling system across our park operations. This hands-on internship provides exposure to enterprise HR technology, project management, change management, and operational support.

Interns will assist with data conversion, end-to-end testing, employee training, and on-site rollout activities at park locations, with travel to assigned locations and

Qualifikationen

• Currently enrolled in an accredited college or university.
• Pursuing a degree in HR, business, MIS, IS, IT or related field.
• Sophomore, junior or senior standing preferred.
• Proficient with Excel, Word, and PowerPoint.
• Able to travel during implementation and rollout periods.

Aufgaben

• Perform data entry, validation and data conversion to support Workday.
• Assist with creation of Job Aids, User Guides and SharePoint content.
• Execute end-to-end testing, document results and validate system functionality.
• Support system rollout at multiple park locations on-site.
• Travel to park locations to assist with go-live activities and on-site support.
• Train managers and employees using training materials.
• Present project updates and testing results to stakeholders.
• Collaborate with HR, Operations, IT and project teams.

Kenntnisse

Interest in HR technology

Excel proficiency

Team project experience

Strong organizational skills

Professional communication

Ausbildung

Pursuing degree in Human Resources

Pursuing degree in Business Administration

Pursuing degree in MIS / Information Systems

Pursuing degree in Information Technology / Project Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Jobbeschreibung

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.For more information, visit www.Herschend.com .

POSITION SUMMARY

We are seeking motivated college, graduate, and postgraduate interns to support the implementation of our Workday scheduling system across our property operations. This hands-on internship provides exposure to enterprise HR technology, project management, change management, and operational support. Interns willassistwith data conversion, end-to-end (E2E) testing, employee training, and on-site rollout activities at park locations.

This is an excellent opportunity for undergraduate, graduate, and postgraduatestudents,interested in Human Resources, Business Administration, Management Information Systems (MIS), Information Technology, Project Management, or related fields.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Perform data entry, validation, and data conversion activities to support the Workday implementation.
• Support the development and update of Job Aids, User Guides, SharePoint Communication Site, etc.
• Assistwith end-to-end (E2E) testing by executing test scripts, documenting results,identifyingissues, andvalidatingsystem functionality.
• Support implementation teams during system rollout at multiple park locations.
• Travel to assigned locations toassist with go-live activities and provide on-site support.
• Train managers and employees on the new scheduling system using prepared training materials.
• Present project updates, testing results, and implementation status to project leaders and business stakeholders.
• Assistwith troubleshooting user questions and escalating issues as needed.
• Document processes,maintain testing logs, and support project documentation.
• Collaborate with HR, Operations, IT, and project teams to ensurea successful implementation.

EXPERIENCE & EDUCATION

• Currently enrolled in an accredited college or university pursuing a degree in:
• Human Resources
• Business Administration
• Management Information Systems (MIS)
• Information Systems
• Information Technology
• Project Management
• Or a related field
• Sophomore, Junior, or Senior standing preferred.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong attention to detail and accuracy in data entry.
• Comfortable presenting information to supervisors, managers, and leadership.
• Ability to work independently and collaboratively in a fast-paced project environment.
• Willingness and ability to travel during implementation and rollout periods.

SKILLS & QUALIFICATIONS

• InterestinHR technology, enterprise software, or business systems.
• Experience with Microsoft Excel, including sorting, filtering, and basic formulas.
• Experience working on team projects or school organizations.
• Familiarity with Workday or other enterprise applications is a plus but notrequired.
• Strong organizational and time management skills.
• Analytical thinking and problem-solving abilities.
• High levelof professionalism and confidentiality.
• Adaptability in a dynamic implementation environment.
• Excellent interpersonal and customer service skills.
• Ability to learn new software quickly.
• Confidencefacilitating small group training sessions.
• Effective presentation and communication skills.
• Ability to travel up to 50–75% during implementation and go-live periods.
• Ability to work on-site at theme park locations as needed.
• Ability to stand and walk throughout park properties during rollout support.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.