WFM Scheduling Intern [S]

Cognitioworld; Pigeon Forge (TN); Vor Ort; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

Cognitioworld is seeking an intern to support a Workday implementation across multiple theme park locations. You will perform data entry, validation, and data conversion to ensure accurate system data.

You will help develop user guides, assist with end-to-end testing, and provide on-site support during go-live activities. Travel up to 50-75% may be required, and you will train staff on the new scheduling system.

Qualifikationen

• Enrolled in an accredited college or university pursuing a related degree.
• Sophomore, junior, or senior standing preferred.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong data entry accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Willingness to travel during implementation and rollout periods.
• Familiarity with HR tech or enterprise software is a plus.

Aufgaben

• Perform data entry, validation, and data conversion to support Workday implementation.
• Support development of Job Aids, User Guides, and SharePoint site communications.
• Assist end-to-end testing by running test scripts, recording results, and documenting issues.
• Support rollout at multiple park locations and travel as needed.
• Travel to assigned locations to assist with go-live activities and on-site support.
• Train managers and employees on the new scheduling system using training materials.
• Present project updates and testing results to project leaders and stakeholders.
• Troubleshoot user questions and escalate issues as needed.
• Document processes, testing logs, and project documentation.
• Collaborate with HR, Operations, IT, and project teams for successful implementation.

Kenntnisse

Data entry

Attention to detail

Microsoft Excel

Microsoft Word

PowerPoint

Verbal communication

Travel readiness

Learning new software

Team collaboration

Ausbildung

College student in HR, Business, MIS, Info Tech, Project Management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Jobbeschreibung

Your Role

Here's what you will be doing:

• Perform data entry, validation, and data conversion activities to support the Workday implementation.


• Support the development and update of Job Aids, User Guides, and SharePoint Communication Site.


• Assist with end-to-end testing by executing test scripts, documenting results, identifying issues, and validating system functionality.


• Support implementation teams during system rollout at multiple park locations.


• Travel to assigned locations to assist with go-live activities and provide on-site support.


• Train managers and employees on the new scheduling system using prepared training materials.


• Present project updates, testing results, and implementation status to project leaders and business stakeholders.


• Assist with troubleshooting user questions and escalating issues as needed.


• Document processes, maintain testing logs, and support project documentation.


• Collaborate with HR, Operations, IT, and project teams to ensure a successful implementation.

About You

The company is looking for candidates with the following skills and qualifications:

• Currently enrolled in an accredited college or university pursuing a degree in Human Resources, Business Administration, Management Information Systems (MIS), Information Systems, Information Technology, Project Management, or a related field.


• Sophomore, Junior, or Senior standing preferred.


• Proficient in Microsoft Excel, Word, and PowerPoint.


• Strong attention to detail and accuracy in data entry.


• Excellent written and verbal communication skills.


• Comfortable presenting information to supervisors, managers, and leadership.


• Ability to work independently and collaboratively in a fast-paced project environment.


• Willingness and ability to travel during implementation and rollout periods.


• Interest in HR technology, enterprise software, or business systems.


• Experience with Microsoft Excel, including sorting, filtering, and basic formulas.


• Previous customer service, training, or leadership experience.


• Experience working on team projects or school organizations.


• Familiarity with Workday or other enterprise applications is a plus but not required.


• Strong organizational and time management skills.


• Analytical thinking and problem-solving abilities.


• High level of professionalism and confidentiality.


• Adaptability in a dynamic implementation environment.


• Excellent interpersonal and customer service skills.


• Ability to learn new software quickly.


• Confidence facilitating small group training sessions.


• Effective presentation and communication skills.


• Ability to travel up to 50-75% during implementation and go-live periods.


• Ability to work on-site at theme park locations as needed.


• Ability to stand and walk throughout park properties during rollout support.