WFH Client Success Representative

AO Globe Life; Durham (NC); Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Weekly pay

Medical premium reimbursement

Training resources

Daily mentorship

Performance incentives

No overhead

Union representation

Longstanding organization

Job summary

AO Globe Life is recruiting Virtual Client Consultants to guide clients through insurance decisions from a fully remote setup in the United States. You will receive warm leads, receive online training, and benefit from ongoing coaching to build client relationships and drive results.

This role emphasizes strong communication, a people-first approach, and the ability to work independently or with a team. Training, mentorship, and licensing guidance are provided as part of a performance-based

Qualifications

• No prior insurance experience required.
• Must obtain Life & Health Insurance License before licensed activities.
• Must be at least 18 years old and eligible to work in the United States.
• Provide own computer/laptop, webcam, reliable high-speed internet and remote workspace.

Responsibilities

• Connect with clients interested in insurance information.
• Schedule and conduct virtual appointments.
• Listen to client needs and concerns.
• Explain coverage options and available benefits.
• Help clients make informed choices.
• Follow up to ensure a high-quality customer experience.

Skills

Communication skills

People-first mindset

Organizational skills

Proactive mindset

Virtual tools proficiency

Independent & team work

Job description

A career opportunity for motivated professionals who want to serve clients, work remotely, and grow.

AO Globe Life is looking for Virtual Client Consultants to assist clients with important insurance decisions. This position is ideal for individuals who are comfortable talking with people, willing to learn, and motivated by a performance-based income opportunity.

You will receive warm leads, online training, daily coaching, and ongoing support as you build your skills and client relationships.

Responsibilities Include

• Connecting with clients who are interested in insurance information

• Scheduling and conducting virtual appointments

• Listening to client needs and concerns

• Explaining coverage options and available benefits

• Helping clients make informed choices

• Following up to ensure a high-quality customer experience

Your Career Package

• Fully remote work model

• Warm leads provided

• Weekly pay with unlimited earning potential

• Medical premium reimbursement

• Industry-leading training and resources

• Daily mentorship

• Performance incentives

• No overhead expenses

• OPEIU Local 277 union representation

• Career stability with a 70-year organization

You’ll Succeed Here If You Have

• Strong communication and relationship-building skills

• A people-first mindset

• Good organization and attention to detail

• A proactive approach to challenges

• Comfort learning virtual tools

• Ability to work both independently and with a team

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.