WFH Client Success Representative (Training Provided)

AIL; United States; Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

100% remote opportunity

Warm leads provided

Weekly paychecks with unlimitedearning

Medical insurance premium reimburse

Online learning resources and training

Daily coaching and mentorship

Performance incentive programs

No overhead costs

Union representation

Job summary

American Income Life / Globe Life is seeking Client Relationship Associates for a 100% remote, independent contractor role focused on educating families about life, accident, and supplemental health insurance options.

You will engage warm leads, conduct needs reviews, and guide clients toward suitable products with ongoing mentorship and training.

Qualifications

• Excellent written, verbal and listening skills required.
• Client-centered, people-oriented approach.
• High attention to detail and problem-solving ability.
• Comfort with learning remote platforms and software.
• Ability to work independently and in a team.
• Licensure: Life & Health Insurance License (state licensing expected).

Responsibilities

• Connect with prospective clients from company-provided warm leads.
• Schedule virtual meetings and follow up consistently.
• Complete customer-focused needs reviews.
• Educate clients about insurance options and benefits.
• Recommend appropriate products and services.
• Provide a professional, supportive experience from first conversation through follow-up.

Skills

Written communication

Verbal communication

Listening skills

People-oriented

Detail-oriented

Problem-solving

Independent work

Education

Life & Health License

Job description

Build professional relationships, help families understand their options, and grow in a fully remote career.

AO Globe Life is hiring Client Relationship Associates to connect with prospective clients and provide education around life, accident, and supplemental health insurance solutions.

This role is a great fit for driven individuals who are ready to build communication, sales, and leadership skills within a stable organization. You will receive warm leads, structured training, ongoing mentorship, and the tools needed to create a successful client experience.

What You’ll Do

• Connect with prospective clients from company-provided warm leads

• Schedule virtual meetings and follow up consistently

• Complete customer-focused needs reviews

• Educate clients about insurance options and benefits

• Recommend appropriate products and services

• Provide a professional, supportive experience from first conversation through follow-up

What We Offer

• 100% remote opportunity

• Warm leads provided

• Weekly paychecks with unlimited earning potential

• Medical insurance premium reimbursement

• Online learning resources and comprehensive training

• Daily coaching and mentorship

• Performance incentive programs

• No overhead costs

• Union representation through OPEIU Local 277

• A stable organization with a 70-year commitment to serving members and families

What You Bring

• Excellent written, verbal, and listening skills

• A client-centered and people-oriented approach

• Strong attention to detail

• Initiative and effective problem-solving ability

• Confidence learning computer functions and remote platforms

• Ability to perform independently and contribute to a team

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States

• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace

• Complete required training and participate in virtual meetings

• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities

• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.