WFH Client Success Representative

AO Globe Life; Colorado Springs (CO); Remote; USD 50,000 - 100,000; Full time

Benefits offered by this job

Remote position

Company-provided warm leads

Weekly paychecks

Unlimited earning potential

Medical insurance premium reimburse

Online training and career development

Daily coaching and mentorship

Performance incentives

No business overhead costs

OPEIU Local 277 union representation

Long-term growth potential with a 70‑y

Job summary

AO Globe Life is hiring a Member Protection Consultant to work remotely with individuals, families, and eligible member groups seeking information about insurance coverage. You will guide clients through a professional needs-based process and help them understand life, supplemental health, and accident insurance options.

This opportunity offers training, mentorship, warm leads, weekly pay, and a supportive path for professional growth.

Qualifications

• Strong verbal communication and written communication skills.
• Active listening to identify client needs.
• Customer-focused mindset with professional demeanor.
• Organizational skills and attention to detail.
• Comfortable with virtual tools and technology.
• Self-motivated and team-oriented work style.

Responsibilities

• Contact prospective clients using company-provided warm leads.
• Schedule and conduct virtual consultations.
• Identify client needs through active listening and thoughtful questions.
• Explain available life, accident, and supplemental health insurance coverage.
• Answer client questions and provide clear next steps.
• Follow up consistently to support a positive client experience.
• Maintain organized records and professional communication.
• Attend regular training and coaching sessions.

Skills

Strong verbal communication

Strong written communication

Active listening

Customer-focused

Organizational skills

Attention to detail

Tech-savvy

Self-motivated

Dependable

Team-oriented

Job description

Position Overview

AO Globe Life is hiring a Member Protection Consultant to work remotely with individuals, families, and eligible member groups seeking information about insurance coverage. You will guide clients through a professional needs-based process and help them understand life, supplemental health, and accident insurance options.

This opportunity offers training, mentorship, warm leads, weekly pay, and a supportive path for professional growth.

Responsibilities

• Contact prospective clients using company-provided warm leads
• Schedule and conduct virtual consultations
• Identify client needs through active listening and thoughtful questions
• Explain available life, accident, and supplemental health insurance coverage
• Answer client questions and provide clear next steps
• Follow up consistently to support a positive client experience
• Maintain organized records and professional communication
• Attend regular training and coaching sessions

What We Offer

• 100% remote position
• Company-provided warm leads
• Weekly paychecks
• Unlimited earning potential
• Medical insurance premium reimbursement
• Online training and career development resources
• Daily coaching and mentorship
• Performance incentives
• No business overhead costs
• OPEIU Local 277 union representation
• Long-term growth potential with a 70-year organization

Qualifications

• Strong verbal, written, and listening skills
• Customer-focused and professional mindset
• Strong organizational and follow-up ability
• Attention to detail
• Comfortable using technology and virtual communication tools
• Self-motivated, dependable, and team-oriented

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.