Westside Human Resources (HR) Assistant, Community Hospitals

University Hospitals; Parma (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

University Hospitals seeks an HR Assistant to provide front-line HR support at the Westside location(s) (Parma/Elyria/St. John). The role includes answering calls, processing mail, assisting with onboarding and I-9, and coordinating security badge access with the police department.

Strong customer service and organizational skills are essential. You will help maintain employment records, generate routine reports, and assist HR Services/Payroll with routine inquiries.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• 2+ years of office/clerical experience required.

Responsibilities

• Provide HR front desk support including answering main line and handling mail/paperwork.
• Manage requests for employee and vendor badges; coordinate with police for access.
• Onboard new and transferring employees, including I-9 processing and related logistics.
• Maintain employment records and ensure data retention and compliance.
• Generate reports and track data as needed; assist HR Services/Payroll/Recruiting with issues.
• Support department projects and ensure PHI safeguarding per UH policies.

Education

High School Diploma / GED

Associate's Degree (Preferred)

Tools

Word

Excel

Outlook

PowerPoint

HR software (End user)

Job description

Job Description - Westside Human Resources (HR) Assistant, Community Hospitals (2600087J)

Westside Human Resources (HR) Assistant, Community Hospitals - ( 2600087J )

A Brief Overview

Provides Human Resource customer service and support to internal and external customers by managing all front office processes.

This position can be located at one of the following entities - UH Parma Medical Center, UH Elyria Medical Center or UH St. John Medical Center

What You Will Do

• Provides administrative support to the Human Resources department, including answering main line, manage all mail and incoming paperwork.
• Manages daily requests for employee replacement, student, physician, and vendor badges and partners with the police department to ensure appropriate level of security card access.
• Triage employee or leader concerns and redirect as appropriate
• Provides excellent service to internal and external employees/clients/customers.
• Ensures effective new hire and transferred employee onboarding by managing and preparing for orientation, including I-9 processing, fingerprinting, parking, IT letters and badging
• Filing, tracking and follow-up with leader for Section II’s and initial employment evaluations
• Partners with HR Services/Payroll/Recruiting to resolve specialty issues such as Kronos and paycheck errors, MDA transactions, and non-employee/multiple assignments/transfer issues.
• Maintains online and legacy paper employment records to ensure that UH record retention and Joint Commission requirements are met.
• Directly facilitates or assists with department projects.

Provides verification of employment and other letters as requested for special circumstances.

• Generates reports and creates & maintains data tracking as needed.
• Performs audit activities as requested to ensure department compliance.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)
• Associate's Degree (Preferred)

Work Experience

• 2+ years of office/clerical experience (Required)
• HR or hospital experience (Preferred)
• End user experience on HR software (Preferred)

Knowledge, Skills, & Abilities

• Proficient computer skills specifically (Word, Excel, Outlook, PowerPoint (Required proficiency)
• Excellent written and communication skills with a strong customer service focus (Required proficiency)
• Ability to handle multiple tasks efficiently; good organizational skills. (Required proficiency)
• Excellent analytical, problem solving and organizational skills (Required proficiency)