West Village Host — Create Memorable Guest Experiences

Rosemary's; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Transit Benefit Program

Employee Dining Program

Referral Bonus Program

Opportunities for professional growth

Job summary

Casa Nela in NYC's West Village is seeking enthusiastic, personable hosts to join our team at Rosemary's West Village. As the first and last contact for guests, you will help create a warm, welcoming atmosphere and a smooth dining experience.

The role requires hospitality-driven individuals with strong communication and multitasking skills who can thrive in a fast-paced, high-volume setting and evenings/weekends shifts.

Qualifications

• Previous Host experience in a high-volume restaurant (NYC experience preferred).
• Familiarity with reservation platforms such as Resy and OpenTable is a plus.
• Excellent communication, organizational, and multitasking skills.
• Ability to remain calm, efficient, and professional in a fast-paced environment.

Responsibilities

• Warmly greet and welcome guests, creating a positive first impression.
• Manage reservations, waitlists, and seating arrangements to ensure smooth service and efficient guest flow.
• Communicate effectively with management, servers, and fellow team members to coordinate seating and accommodate guest needs.
• Answer incoming calls and assist with reservation inquiries and special requests.
• Maintain an organized, professional, and welcoming host stand.
• Anticipate guest needs and handle inquiries with professionalism and a positive attitude.

Skills

Hospitality experience

Customer service

Communication skills

Tools

OpenTable

Resy

Job description

Casa Nela in NYC's West Village is seeking enthusiastic, personable hosts to join our team at Rosemary's West Village. As the first and last contact for guests, you will help create a warm, welcoming atmosphere and a smooth dining experience.

The role requires hospitality-driven individuals with strong communication and multitasking skills who can thrive in a fast-paced, high-volume setting and evenings/weekends shifts.