Host

Rosemary's Midtown; City of Niagara Falls (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Transit Benefit Program

Employee Dining Program

Referral Bonus Program

Professional development

Job summary

Rosemary's Midtown in Midtown Manhattan is seeking enthusiastic Hosts to join our hospitality-driven team. You will warmly welcome guests, manage reservations and seating, and collaborate with servers to ensure a seamless dining experience in a fast-paced environment.

Ideal candidates bring previous host experience, excellent communication, and a genuine passion for hospitality. Availability to work evenings, weekends, and holidays is preferred, with opportunities for growth within Casa Nela

Qualifications

• Experience in a high-volume hospitality setting preferred.
• Excellent communication and multitasking skills.
• Warm, outgoing personality with a passion for hospitality.
• Ability to manage reservations and assist guests professionally.

Responsibilities

• Warmly greet and welcome guests, creating a positive first impression.
• Manage reservations, waitlists, and seating arrangements for smooth flow.
• Coordinate with management, servers, and teammates to optimize seating.
• Answer incoming calls and assist with reservation inquiries and requests.
• Maintain an organized, professional host stand.
• Anticipate guest needs with a positive attitude.

Skills

Guest service

Communication

Teamwork

Organization

Tools

Resy

OpenTable

Job description

Casa Nela is seeking enthusiastic, personable, and hospitality-driven Hosts to join our team at Rosemary's Midtown!

Located in the heart of Midtown Manhattan, Rosemary's Midtown brings the warmth and charm of Italian-inspired hospitality to one of New York City's most vibrant neighborhoods. With its welcoming atmosphere, lively energy, and fresh, seasonal Italian cuisine, Rosemary's Midtown offers a neighborhood restaurant experience in the midst of the city's bustling business, dining, and entertainment scene.

We are looking for individuals who are passionate about creating memorable guest experiences and thrive in a fast-paced, high-volume restaurant environment. From welcoming neighborhood regulars and business professionals to visitors exploring the city, our Hosts play an essential role in creating the warm, genuine hospitality that defines Rosemary's.

If you love food, beverage, and making people feel at home, we want to meet you!

RESPONSIBILITIES:

• Warmly greet and welcome guests, creating a positive first impression.

• Manage reservations, waitlists, and seating arrangements to ensure smooth service and efficient guest flow.

• Communicate effectively with management, servers, and fellow team members to coordinate seating and accommodate guest needs.

• Answer incoming calls and assist with reservation inquiries and special requests.

• Maintain an organized, professional, and welcoming host stand.

• Anticipate guest needs and handle inquiries with professionalism and a positive attitude.

REQUIREMENTS:

• Previous Host experience in a high-volume restaurant (NYC experience preferred).

• Familiarity with reservation platforms such as Resy and OpenTable is a plus.

• Excellent communication, organizational, and multitasking skills.

• Ability to remain calm, efficient, and professional in a fast-paced environment.

• A warm, outgoing personality and genuine passion for hospitality.

• Strong attention to detail and a team-oriented attitude.

• Availability to work evenings, weekends, and holidays as needed.

BENEFITS:

Casa Nela offers eligible Front of House employees a variety of benefits, including:

• Medical, Dental, and Vision Insurance (for full-time employees)

• Transit Benefit Program

• Employee Dining Program

• Referral Bonus Program

• Opportunities for professional development and growth within our organization

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ABOUT CASA NELA:

Casa Nela is a collection of European-influenced NYC restaurants, including Rosemary's, Claudette, Bobo, and Roey's. We are passionate about exceptional culinary experiences, spirited hospitality, and building meaningful connections within our communities in Greenwich Village and beyond.

Casa Nela is an Equal Opportunity Employer (EEO) and provides employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.