Host

Rosemary's; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Transit Benefit Program

Employee Dining Program

Referral Bonus Program

Opportunities for professional growth

Job summary

Casa Nela in NYC's West Village is seeking enthusiastic, personable hosts to join our team at Rosemary's West Village. As the first and last contact for guests, you will help create a warm, welcoming atmosphere and a smooth dining experience.

The role requires hospitality-driven individuals with strong communication and multitasking skills who can thrive in a fast-paced, high-volume setting and evenings/weekends shifts.

Qualifications

• Previous Host experience in a high-volume restaurant (NYC experience preferred).
• Familiarity with reservation platforms such as Resy and OpenTable is a plus.
• Excellent communication, organizational, and multitasking skills.
• Ability to remain calm, efficient, and professional in a fast-paced environment.

Responsibilities

• Warmly greet and welcome guests, creating a positive first impression.
• Manage reservations, waitlists, and seating arrangements to ensure smooth service and efficient guest flow.
• Communicate effectively with management, servers, and fellow team members to coordinate seating and accommodate guest needs.
• Answer incoming calls and assist with reservation inquiries and special requests.
• Maintain an organized, professional, and welcoming host stand.
• Anticipate guest needs and handle inquiries with professionalism and a positive attitude.

Skills

Hospitality experience

Customer service

Communication skills

Tools

OpenTable

Resy

Job description

Casa Nela is seeking enthusiastic, personable, and hospitality-driven Hosts to join our team at Rosemary's West Village!

A beloved neighborhood restaurant in the heart of the West Village for over a decade, Rosemary's has become a gathering place for locals and visitors alike, known for its welcoming atmosphere, vibrant energy, and genuine hospitality.

We are looking for individuals who are passionate about creating memorable guest experiences and thrive in a fast-paced, high-volume restaurant environment. As the first and last point of contact for our guests, our Hosts play an essential role in creating the warm, welcoming atmosphere that has made Rosemary's a neighborhood favorite for years.

If you love food, beverage, and making people feel at home, we want to meet you!

Responsibilities

• Warmly greet and welcome guests, creating a positive first impression.
• Manage reservations, waitlists, and seating arrangements to ensure smooth service and efficient guest flow.
• Communicate effectively with management, servers, and fellow team members to coordinate seating and accommodate guest needs.
• Answer incoming calls and assist with reservation inquiries and special requests.
• Maintain an organized, professional, and welcoming host stand.
• Anticipate guest needs and handle inquiries with professionalism and a positive attitude.

Requirements

• Previous Host experience in a high-volume restaurant (NYC experience preferred).
• Familiarity with reservation platforms such as Resy and OpenTable is a plus.
• Excellent communication, organizational, and multitasking skills.
• Ability to remain calm, efficient, and professional in a fast-paced environment.
• A warm, outgoing personality and genuine passion for hospitality.
• Strong attention to detail and a team-oriented attitude.
• Availability to work evenings, weekends, and holidays as needed.

Benefits

Casa Nela offers eligible Front of House employees a variety of benefits, including:

• Medical, Dental, and Vision Insurance (for full-time employees)
• Transit Benefit Program
• Employee Dining Program
• Referral Bonus Program
• Opportunities for professional development and growth within our organization

About Casa Nela:

Casa Nela is a collection of European-influenced restaurants, including Rosemary's, Claudette, Bobo, and Roey's. We are passionate about exceptional culinary experiences, spirited hospitality, and building meaningful connections within our community in Greenwich Village and beyond.

Casa Nela is an Equal Opportunity Employer (EEO) and provides employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.