West Coast Solutions Engineer - SaaS & Demos

Vantaca, LLC

Wilmington (NC)

Hybrid

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited PTO

Remote-friendly

401K match

Parental leave

Job summary

Vantaca, LLC, based in Wilmington, NC, seeks a Solutions Engineer to partner with the Sales team and present tailored demos that address customer challenges. You will collaborate with product, engineering, and marketing to demonstrate value and accelerate growth.

Ideal candidates have 2+ years in SaaS training and agile delivery, HOA/COA or property management experience preferred, and strong presentation and stakeholder-management skills. Remote-flexible with travel as needed.

Qualifications

2+ years of experience with training and agile delivery on a SaaS product.
HOA/COA industry experience preferred; property management, real estate, or adjacent vertical experience accepted
Strong leadership presence, both verbal and written communication, and high capabilities to influence internal and external stakeholders.
Self-starter/self-motivated, with the agility to work alongside others to set goals that align with achieving key business objectives. Thrives in a fast-paced and ambiguous environment.
Ability to work cross functionally with all organizational levels and act as a change agent, remaining growth and transformation focused.
Excellent stakeholder management, prioritization skills, critical thinking, and detail oriented.
Passion for problem solving and assisting in the day to day needs of the business with a roll up your sleeves approach.
Proven track record for cultivating strong relationships with clients, understanding their needs, and introducing new ideas and concepts to help solve real life problems.
Effective project management skills. Including the ability to build the roadmap, set deadlines, motivate a team to meet timelines, and manage projects through to completion.
Highly skilled in the use of technology and computer software.
Well versed in Office365 to properly create & conduct presentations, word documents and perform data analysis.

Responsibilities

Prepare and give engaging presentations to demonstrate to prospective clients how Vantaca can solve their business needs and help their business grow more efficiently.
Understand and interpret prospective customer requirements, delivering customized product demonstrations to match prospects needs.
Demo environment setup and maintenance.
Communicate with the sales team to understand prospect demands and offer sales support where necessary.
Travel to conferences and in-person meetings with the sales team when necessary.
Work with fellow solutions engineers to deliver best-in-class demonstrations and presentations to current and future clients and other key stakeholders.
Develop and maintain expertise in feature functionality, practical application, sales methodology and processes for all Vantaca product offerings, allowing us to scale rapidly.
Collect and analyze feedback from prospective customers to influence the roadmap, collaborating with engineering and product management teams to meet and align with business objectives.
Work closely with Product Management to understand upcoming enhancements to the software and impact on the client experience; develop updated materials and demo/present/train on new features and functionality.
Collaborate effectively with other teams and business leaders to provide timely and thoughtful user feedback and insights on product management, marketing, and business leadership.
Stay on top of new product development, features and capabilities.