Wessman Arena Facility Attendant

UWSUP University of Wisconsin Superior; Superior (WI); On-site; USD 13,000 - 18,000; Full time

Job summary

University of Wisconsin–Superior is seeking a Wessman Arena Facility Attendant as a student hourly role. You will assist in arena operations, enforce campus recreation policies, verify access, and support concessions during home events and rentals.

Responsibilities include equipment check-out, event setup/tear down, customer service, and basic housekeeping to maintain a safe environment. This position emphasizes readiness, teamwork, and positive customer interactions.

Qualifications

• Experience in customer service and enforcing arena/campus Recreation policies.
• Ability to verify access to facilities/programs by checking IDs or desk systems.
• Experience with equipment check-in/out processes.
• Experience in handling concessions during events and rentals.
• Good customer greeting and information delivery about department programs.

Responsibilities

• Operate Innosoft Fusion for POS, reservations, and equipment checkout.
• Assist with event setup, cleanup, or teardown.
• Maintain lost and found items and report incidents.
• Respond to emergencies and follow procedures with supervisor guidance.
• Perform light maintenance and cleaning to ensure safety and sanitation.

Skills

Customer service

Policy enforcement

Facilities access

Cash handling

Communication

Tools

Innosoft Fusion

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Workday Internal Jobs Site for Students

Position Title: Wessman Arena Facility Attendant

Job Category: Student

Hourly Job Profile: Student Help

Job Duties: ($11.00) - WESSMAN ARENA FACILITY ATTENDANT

Minimum Qualifications:

• Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
• Verify access to the facilities or program by checking identification and/or control desk computer system during open hours
• Check in/out equipment including skates and other equipment using Innosoft Fusion.
• Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
• Greeting customers with positive attitude
• Providing information about the department of Campus Recreation and its programs
• Answering the telephone, transferring as needed, operate student office needs
• Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out
• Assist with special event setup, clean up, and tear down
• Maintaining lost and found
• Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor
• Perform general light duty maintenance and cleaning around the Arena
• Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment
• Other duties as assigned

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process. Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act. For UW‑Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

Location: UW‑Superior, A Superior Place

UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in‑state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.