Wellness Studio Sales & Client Experience Specialist

Restore Hyper Wellness - Kansas City, MO; Apple Valley (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Paid Time Off

Wellness services

Job summary

Restore Hyper Wellness is seeking a Hyper Wellness Representative in Apple Valley, MN. You’ll be the face of the studio, welcoming clients, building relationships, and driving membership sales that support long-term health transformations.

You will educate clients on therapies, safety guidelines, and at-home care, develop customized wellness plans, and help achieve renewals and retail targets while delivering exceptional service in a fast-paced, health-focused environment.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Customer service

Sales

Relationship building

Multitasking

Tech-savvy

Education

High School Diploma

Tools

POS system

CRM software

Job description

Restore Hyper Wellness is seeking a Hyper Wellness Representative in Apple Valley, MN. You’ll be the face of the studio, welcoming clients, building relationships, and driving membership sales that support long-term health transformations.

You will educate clients on therapies, safety guidelines, and at-home care, develop customized wellness plans, and help achieve renewals and retail targets while delivering exceptional service in a fast-paced, health-focused environment.