Wellness Studio Sales Associate

WellBiz Brands, Inc.; Bellingham (WA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Paid training time

PTO: 1 hour per 40 hours worked

Complimentary monthly massage or skin‑

Discounts for friends and family

Wellness program commissions up to $/m

Job summary

Elements Therapeutic Massage, LLC in Bellingham is seeking a friendly Retail Sales Associate to greet guests, manage front desk duties, and educate clients about memberships and services. You will help book and rebook appointments while supporting sales and studio goals.

The role emphasizes a warm, professional studio experience, collaboration with the team, and handling daily operations to ensure exceptional client care.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to clients.
• Customer service in a spa-like environment preferred; hospitality and execution valued.
• Familiarity with modern office tools; scheduling and payments handled with simple programs.
• Driven to create the best work environment for employees and clients.

Responsibilities

• Greet guests and provide a warm, professional studio experience.
• Manage front desk: phones, guest check-in/out, scheduling, and transactions.
• Schedule and rebook appointments; fill cancellations to keep calendars full and productive.
• Educate guests on services, memberships, enhancements, gift cards, and retail products.
• Support membership sales, guest retention, and studio performance goals.
• Ensure service providers have supplies and resources for exceptional service.
• Assist with laundry and maintain clean, organized treatment rooms and shared areas.
• Maintain accurate guest, appointment, and membership information.
• Work with the team and assist opening/closing and daily operational duties.

Job description

Elements Therapeutic Massage, LLC in Bellingham is seeking a friendly Retail Sales Associate to greet guests, manage front desk duties, and educate clients about memberships and services. You will help book and rebook appointments while supporting sales and studio goals.

The role emphasizes a warm, professional studio experience, collaboration with the team, and handling daily operations to ensure exceptional client care.