Wellness Membership Sales Specialist

Elements Massage; Belmont (MA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Hourly pay 17-18

Monthly bonuses

Medical insurance

Complimentary massage

Wellness plan commission

Job summary

Elements Massage Belmont is seeking a Retail Sales Associate to welcome clients and guide them through the monthly Wellness Program, creating a welcoming, spa-like experience. You will follow our proven sales process, listen carefully to clients, and build lasting loyalty while promoting memberships.

Evening and weekend availability is required to support our clients. Perks include medical insurance, a complimentary monthly massage or skincare service, and opportunities to earn commissions on

Qualifications

• Retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer service in a spa-like environment preferred.
• Availability to work some evenings and weekends.
• Ability to follow proven sales process to sell the Wellness Program.

Responsibilities

• Sell the monthly Elements Wellness Program and build customer loyalty.
• Provide excellent customer service and listen to client needs.
• Process scheduling and payments using studio software.
• Contribute to a positive, welcoming studio environment.

Skills

Active listening

Sales process

Customer service

Retail sales

Tools

Scheduling software

Payments software

Job description

Overview

At Elements Massage Belmont, we value our team members and understand work-life balance iskey. Our philosophy is to communicate effectively, encourage collaboration and providethe proper resources for everyone to excel. If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay starting at $17-$18 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage or skincare service at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Availability to work some evenings and a weekend shift

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.