Wellness Studio Lead — Sales & Guest Experience

Legacy Franchise Concepts, LP; Charleston (SC); On-site; USD 45,000 - 50,000; Full time

Job summary

SweatHouz Charleston is seeking an Assistant Studio Manager to lead daily operations, drive membership sales, and deliver an exceptional guest experience. You will mentor Sales Associates, supervise studio activities, and play a key role in community engagement and events.

The role requires a hands-on leader with a sales-driven mindset, flexible scheduling (evenings/weekends/holidays), and a passion for hospitality and wellness. Compensation ranges with experience.

Qualifications

• 1+ year of leadership or management experience preferred, ideally within spa, salon, fitness, wellness, retail, or hospitality.
• Membership sales and customer service experience strongly preferred.
• Proven ability to drive sales while delivering a high level of customer service.
• Strong leadership, coaching, and team-development skills.
• Excellent communication and organizational skills.
• Comfortable using CRM, POS, scheduling, and other studio technology.
• Passion for SweatHouz brand, wellness, hospitality, and creating an exceptional guest experience.
• Ability to work a flexible, nontraditional schedule based on business needs.

Responsibilities

• Support membership sales and overall studio sales goals.
• Drive guest acquisition, conversion, upsells, and membership retention.
• Conduct studio tours and educate prospective guests on SweatHouz services and memberships.
• Support lead follow-up, outreach, and other sales initiatives.
• Partner with the Studio Manager and team to achieve studio performance goals.
• Train, coach, mentor, and support Sales Associates.
• Help establish clear expectations and provide ongoing feedback to the team.
• Support a positive, accountable, and high-performing studio culture.
• Serve as a leader and point of contact when the Studio Manager is not present.

Skills

Leadership

Sales

Customer service

Communication

Organizational skills

Team development

Tools

CRM

POS

Scheduling software

Job description

SweatHouz Charleston is seeking an Assistant Studio Manager to lead daily operations, drive membership sales, and deliver an exceptional guest experience. You will mentor Sales Associates, supervise studio activities, and play a key role in community engagement and events.

The role requires a hands-on leader with a sales-driven mindset, flexible scheduling (evenings/weekends/holidays), and a passion for hospitality and wellness. Compensation ranges with experience.