Hyper Wellness Representative

Restore Hyper Wellness - RHWS022; Kirkland (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Flexible schedule

Health Coverage

PTO

Bonus opportunities

Wellness perks

Job summary

Restore Hyper Wellness in Kirkland seeks a versatile Restore Expert to greet guests, lead studio tours, deliver personalized sales and service, and help clients achieve their wellness goals in a welcoming, health-focused environment.

In this role you’ll handle onboarding, scheduling, inquiries, and proactive outreach for promotions, while supporting memberships, renewals, and retail targets. Full-time or part-time, weekdays with weekend availability.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1+ year in customer service and sales.
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems.
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines.
• Consistently help to achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.

Skills

Customer service

Sales experience

Tech proficiency

Multitasking

Organizational skills

Communication skills

Problem-solving

Education

High School Diploma or equivalent

Tools

POS system

Job description

Benefits:

• Free uniforms
• Training & development
• Wellness resources
• Employee discounts
• Flexible schedule

Role Overview

At Restore Hyper Wellness, you are trained to become a "Restore Expert", you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.

Location: Kirkland
Job Type: Full time/ Part time
Compensation: $21-$25 hourly
Schedule: Weekdays and a minimum of 4 weekend days per month

Key Responsibilities

Client Experience & Sales

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines.
• Consistently help to achieve membership sales, renewals, and retail targets.

Client Relations & Operations

• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.

Studio Leadership & Flow

• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Qualifications

• Education: High School Diploma or equivalent
• Experience: 1+ year in customer service and sales
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems
• Commitment to continuous learning and problem-solving.

Benefits

• Health Coverage: Medical insurance (Full-Time, effective within 60 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
• Compensation: Bonus opportunities (Full-Time & Part-Time).

Why You’ll Love Working With Us

• Pioneering Wellness: Be part of an industry-leading company that’s redefining health and wellness.
• Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
• Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies to support your own health journey.
• Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.