Wellness Studio Concierge & Sales Specialist

Restore Hyper Wellness; Westlake (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities based on perfomrm@

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Wellness resources

Job summary

Restore Hyper Wellness is hiring a Hyper Wellness Representative in Westlake, OH. You will greet clients, highlight service benefits, and drive sales while delivering exceptional service in a health‑focused studio.

You’ll educate clients on therapies, safety guidelines, and home care, build lasting relationships, and support daily studio operations. Weekend and evening availability are required for 30+ hours weekly.

Qualifications

• High School Diploma or equivalent required.
• 1+ year in customer service required.
• 1+ year in sales required.
• Membership-based sales in health/wellness preferred.
• Excellent multitasking and organizational skills required.

Responsibilities

• Lead engaging studio tours and showcase service benefits.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, safety guidelines, and at-home care practices.
• Develop customized wellness plans supporting long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, waivers, and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Proactively promote promotions, events, and wellness opportunities.
• Leverage referral systems to strengthen client relationships.
• Coordinate daily studio operations and ensure a welcoming atmosphere.

Skills

Sales experience

Customer service

Wellness knowledge

Relationship building

Attention to detail

Education

High School Diploma or equivalent

Tools

POS system

CRM software

Job description

Restore Hyper Wellness is hiring a Hyper Wellness Representative in Westlake, OH. You will greet clients, highlight service benefits, and drive sales while delivering exceptional service in a health‑focused studio.

You’ll educate clients on therapies, safety guidelines, and home care, build lasting relationships, and support daily studio operations. Weekend and evening availability are required for 30+ hours weekly.