Wellness Studio Concierge & Sales Advisor

Restore Hyper Wellness - RHWS022; Westlake (OH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Wellness services

Bonus opportunities

Career advancement

Employee discounts

Training & development

Job summary

Restore Hyper Wellness in Westlake, OH is seeking a Hyper Wellness Representative to welcome clients, educate them on therapies, and drive sales that support long-term health transformations.

You will blend client care, operations, and sales to deliver exceptional results in a dynamic health-focused environment. Prior experience in customer service and sales preferred, with weekend/evening availability.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year in customer service is required.
• At least 1 year in sales is required.
• Membership-based sales in health/w wellness is preferred.
• Strong multitasking and organizational skills needed.

Responsibilities

• Lead studio tours and showcase benefits of services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, safety guidelines, and at-home care practices.
• Develop customized wellness plans to support long-term health objectives.
• Achieve membership sales, renewals, and retail targets.
• Guide onboarding, waivers, and POS profile creation.
• Manage inbound communications, scheduling, and inquiries.
• Proactively outreach for promotions, events, and wellness opportunities.
• Leverage referral systems to strengthen client relationships.
• Oversee daily studio operations and ensure smooth flow and cleanliness.

Skills

Customer service

Sales

Multitasking

Organizational skills

Technology proficiency

Education

High School Diploma or equivalent

Tools

CRM systems

Job description

Restore Hyper Wellness in Westlake, OH is seeking a Hyper Wellness Representative to welcome clients, educate them on therapies, and drive sales that support long-term health transformations.

You will blend client care, operations, and sales to deliver exceptional results in a dynamic health-focused environment. Prior experience in customer service and sales preferred, with weekend/evening availability.