Wellness Studio Concierge & Sales Pro

Restore Hyper Wellness - RHWS022; McCandless, Northern (Allegheny County, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Wellness perks

Bonus opportunities

Career growth

Job summary

Restore Hyper Wellness is seeking a Hyper Wellness Representative in McCandless, PA. You will greet clients, educate them on therapies, and drive membership sales while building lasting relationships in a fast-paced studio.

You will manage onboarding, scheduling, and service inquiries, delivering exceptional client experiences and contributing to wellness transformations in a health-focused environment.

Qualifications

• Education: High School Diploma or equivalent is required.
• Customer service experience of 1+ year is required.
• Sales experience of 1+ year is required.
• Membership-based sales in health/wellness/fitness is preferred.
• Strong multitasking and organizational skills are important.
• Proficiency with technology and client management systems is provided with training.
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours highlighting services and benefits.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans supporting long-term health objectives.
• Achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, waivers, and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Proactively outreach for promotions and events.
• Leverage referral systems to strengthen client relationships.
• Act as the central hub for daily studio operations and maintain hospitality standards.

Skills

Customer service

Sales experience

Multitasking

Organizational skills

People skills

Education

High School Diploma or equivalent

Job description

Restore Hyper Wellness is seeking a Hyper Wellness Representative in McCandless, PA. You will greet clients, educate them on therapies, and drive membership sales while building lasting relationships in a fast-paced studio.

You will manage onboarding, scheduling, and service inquiries, delivering exceptional client experiences and contributing to wellness transformations in a health-focused environment.