Wellness Spa Director: Lead Guest Experience & Operations

Goodwin Recruiting; Alexandria (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Wellness access

Development opportunities

Team culture

Guest experience quality

Job summary

Goodwin Recruiting is seeking a results-driven Spa Director to oversee daily operations across all spa service departments and lead service teams, delivering exceptional guest experiences. The ideal candidate has proven spa or wellness management experience, strong leadership, financial acumen for payroll and inventory, and a passion for shaping wellness offerings in a premier spa setting.

This role offers competitive salary, access to spa amenities, professional development, and a

Qualifications

• Proven experience in spa, hospitality, or wellness management.
• Strong leadership and team management skills.
• Knowledge of spa operations, staffing, and service delivery.
• Ability to manage financials including payroll and inventory.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations across all spa service departments
• Hire, train, schedule, and lead spa staff and service teams
• Ensure exceptional guest experiences and resolve service issues
• Manage budgets, payroll, inventory, and cost control
• Implement promotions and strategies to drive revenue

Skills

Leadership

Staff management

Customer service

Communication

Job description

Goodwin Recruiting is seeking a results-driven Spa Director to oversee daily operations across all spa service departments and lead service teams, delivering exceptional guest experiences. The ideal candidate has proven spa or wellness management experience, strong leadership, financial acumen for payroll and inventory, and a passion for shaping wellness offerings in a premier spa setting.

This role offers competitive salary, access to spa amenities, professional development, and a