Spa Experience Director - Lead Wellness & Guest Experience

Goodwin Recruiting; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Wellness amenities

Professional development

Team-oriented culture

Spa access

Job summary

Goodwin Recruiting is seeking a Spa Manager to lead daily spa operations and supervise service teams. The role emphasizes guest experience, staff leadership, and efficient operations in a wellness-focused facility.

The ideal candidate has extensive spa and wellness management experience, strong leadership, and the ability to manage financials including payroll and inventory. This on-site leadership position offers opportunity to shape guest experiences and wellness offerings.

Qualifications

• Proven experience in spa & wellness management.
• Strong leadership and team management skills.
• Knowledge of spa operations, staffing, and service delivery.
• Ability to manage financials including payroll and inventory.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations across all spa service departments
• Hire, train, schedule, and lead spa staff and service teams
• Ensure exceptional guest experiences and resolve service issues
• Manage budgets, payroll, inventory, and cost control
• Implement promotions and strategies to drive revenue

Skills

Spa management

Leadership

Spa operations

Financial management

Communication

Job description

Goodwin Recruiting is seeking a Spa Manager to lead daily spa operations and supervise service teams. The role emphasizes guest experience, staff leadership, and efficient operations in a wellness-focused facility.

The ideal candidate has extensive spa and wellness management experience, strong leadership, and the ability to manage financials including payroll and inventory. This on-site leadership position offers opportunity to shape guest experiences and wellness offerings.