Wellness Sales & Guest Experience Specialist

Massage Envy; Oxnard (CA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Base pay & bonuses

Employer-paid health insurance

Referral bonus

Employee assistance program

Flexible schedule

Training provided

Free massage/skin care/stretch

Product discounts

Job summary

Massage Envy Oxnard is hiring for positions that focus on delivering exceptional customer experiences and promoting Total Body Care. You’ll greet guests, explain services, book appointments, and drive client retention while showcasing a friendly, knowledgeable demeanor.

Ideal candidates bring retail or sales experience, solid math and computer skills, and a passion for helping clients achieve wellness goals. Flexible scheduling and growth opportunities accompany comprehensive training.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales experience

Math skills

Computer skills

People skills

Job description

Massage Envy Oxnard is hiring for positions that focus on delivering exceptional customer experiences and promoting Total Body Care. You’ll greet guests, explain services, book appointments, and drive client retention while showcasing a friendly, knowledgeable demeanor.

Ideal candidates bring retail or sales experience, solid math and computer skills, and a passion for helping clients achieve wellness goals. Flexible scheduling and growth opportunities accompany comprehensive training.