Wellness Sales & Guest Experience Associate

Massage Envy; Olathe (KS); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employer-paid healthcare (medical,dent

Dental and vision plans for full-time

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule for work/lifeBalance

In-depth product and service training

Free massage or skincare service each月

Discounts on products

Job summary

Massage Envy South Olathe is seeking team members to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book future appointments, and encourage homecare purchases while supporting efficient clinic flow and client retention both in person and via phone/email.

Full-time and part-time roles are available with a schedule that includes weekdays, evenings, and weekends. Training is provided to ensure a smooth onboarding experience.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; multitasking ability.
• Excellent people skills and ability to establish positive relationships with guests.
• Knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail or sales experience

Math and computer skills

People skills

Knowledge of body care

Job description

Massage Envy South Olathe is seeking team members to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book future appointments, and encourage homecare purchases while supporting efficient clinic flow and client retention both in person and via phone/email.

Full-time and part-time roles are available with a schedule that includes weekdays, evenings, and weekends. Training is provided to ensure a smooth onboarding experience.