Wellness Sales & Guest Experience Specialist

Massage Envy; Oxnard (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid time off

Flexible schedule

Free monthly massage/skin care service

Product discounts

Training and development

Job summary

Massage Envy Oxnard is looking for team members to deliver exceptional customer experiences and promote Total Body Care. You will help clients understand services, book appointments, and support retail recommendations while maintaining a welcoming clinic flow.

Full-time and part-time roles are available with flexible hours. The position includes training, opportunities for growth, and access to wellness programs.

Qualifications

• Prior retail or sales experience is preferred.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and ability to build rapport with guests.
• Supporters of total body care with general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on services and promote the Massage Envy Wellness Program.
• Book services, drive homecare retail purchases, and encourage client retention.
• Greet clients, manage scheduling, answer calls and emails, and address inquiries.

Skills

Retail or sales experience

Math skills

Computer skills

People skills

Knowledge of massage/skin care

Job description

Massage Envy Oxnard is looking for team members to deliver exceptional customer experiences and promote Total Body Care. You will help clients understand services, book appointments, and support retail recommendations while maintaining a welcoming clinic flow.

Full-time and part-time roles are available with flexible hours. The position includes training, opportunities for growth, and access to wellness programs.