Guest Experience & Wellness Consultant

Massage Heights Indianapolis; College (AK); On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission andbon

Job summary

Massage Heights Indianapolis is seeking friendly team members to educate guests about our services, promote memberships, and provide outstanding service. You will help guests understand the benefits of massage and skincare, listen to their needs, and maintain a welcoming atmosphere.

This role offers flexible scheduling, full and part-time positions, paid training, and opportunities for growth, with commissions and bonus incentives based on performance.

Qualifications

• Guest service and communication abilities required.
• Experience in sales, retail, or guest services required.
• Proficient with basic computer software.
• Fast learner with energetic demeanor.
• Strong critical thinking for resolving customer conflicts.
• Passionate about interacting with people and delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Educate guests about services and products.
• Achieve monthly sales targets through memberships and gift cards.
• Provide exceptional service by listening and responding to guest needs.
• Maintain excellent phone etiquette with upbeat tone.
• Promote therapeutic and skincare benefits of massage and skin therapy.
• Develop and maintain positive relationships with members and guests.

Skills

Guest service excellence

Sales experience

Communication skills

Team collaboration

Computer literacy

Conflict resolution

Job description

Massage Heights Indianapolis is seeking friendly team members to educate guests about our services, promote memberships, and provide outstanding service. You will help guests understand the benefits of massage and skincare, listen to their needs, and maintain a welcoming atmosphere.

This role offers flexible scheduling, full and part-time positions, paid training, and opportunities for growth, with commissions and bonus incentives based on performance.