Wellness Sales & Guest Experience Specialist

Massage Heights - KC-Ward Parkway; Kansas City (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Competitive pay with commission and **

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Growth opportunities

Flexible Scheduling

Job summary

Massage Heights - KC-Ward Parkway is seeking a part-time sales associate to drive membership and gift card sales while delivering outstanding guest service. You will educate guests about massage and skincare services, promoting wellness and relaxation in a friendly, welcoming environment.

The role emphasizes strong communication, a positive phone demeanor, and teamwork. Flexible scheduling and opportunities for advancement align with a growth-minded franchise focused on member wellness.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Retail environment

Team player

Job description

Massage Heights - KC-Ward Parkway is seeking a part-time sales associate to drive membership and gift card sales while delivering outstanding guest service. You will educate guests about massage and skincare services, promoting wellness and relaxation in a friendly, welcoming environment.

The role emphasizes strong communication, a positive phone demeanor, and teamwork. Flexible scheduling and opportunities for advancement align with a growth-minded franchise focused on member wellness.